Lead HR Specialist (Employee Benefits)

Summary

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a GS-0201-14 Lead HR Specialist (Employee Benefits) you will lead a team, provide expert guidance on federal benefits, oversee retirement and insurance programs, manage HR projects, and resolve complex benefits and policy issues.

Duties

Serves as Team Lead and subject matter expert on federal employee benefits, providing authoritative guidance on complex and sensitive HR issues. Leads, coaches, and assigns work to a team; monitors performance, ensures workload balance, and facilitates training and development. Oversees benefits programs including health and life insurance, retirement, and workers' compensation, ensuring compliance with laws and regulations. Provides retirement and separation counseling expertise, resolving complex eligibility, annuity, and benefits issues for employees and agencies. Manages and leads HR projects, including planning, execution, resource coordination, and evaluation of deliverables and outcomes. Conducts quality assurance reviews, audits, and data analysis to improve program effectiveness and ensure accurate benefits administration. Engages in business development, stakeholder consultation, and interagency coordination to expand HR services and improve program delivery.

Qualifications

Specialized Experience For the GS 14: You must have one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-13 grade level or pay band in the Federal service (obtained in either the public or private sectors) performing ALL the following duties: Administering employee benefits programs and processed related personnel actions in compliance with policies and regulations; Resolving employee questions or issues related to benefits or retirement programs; Reviewing benefits transactions to ensure accuracy and compliance; AND Supporting HR projects or program activities by tracking work and coordinating with stakeholders. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.