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LogixHealth

Lead - IT Operations & Service Delivery

India

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hirly's read of this role

Seniority
Lead / management
Country
IN
Work mode
On-site / unstated
First seen by hirly
4 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description Key Responsibilities: Service Delivery & ITSM Process Run the IT Service Desk and desk-side support operation for Bangalore and Coimbatore with shift coverage aligned to business hours. Own the execution of incident, request, change and problem management in ManageEngine ServiceDesk Plus – correct logging, categorisation, prioritisation and closure; queues, backlog, ageing, SLA adherence and customer satisfaction managed daily. Represent IT Operations in the Change Advisory Board; r…

Original posting on LogixHealth's site ↗

Listed on hirly, a job board. hirly is not the employer: LogixHealth is hiring for this role.

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