Lead Management and Program Analyst

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Operations Support, Mission Support, International Support Division, Overseas Support Branch located in Washington DC. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

This position serves as a lead senior analyst and advisor to OS management and senior leadership on a major mission and various program operations and activities requiring the application of a wide range of qualitative and quantitative systems analyses, management support principles and processing of current and historical data and statistics to determine trends and the establishment of short/long term goals and initiatives and resources. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Typical duties include: Leading a variety of critical programs, services, and functions supporting the deployment of CBP personnel to foreign duty locations on permanent change of station and temporary duty assignments, providing in-country mission support, and coordinating the reintegration of returning personnel. Developing, evaluating, and implementing policies and procedures governing foreign duty locations to ensure consistency with organizational requirements and priorities. Advising management and senior leadership on overseas program operations, resources, and emerging issues; coordinating with Headquarters, personnel, and internal and external stakeholders; and preparing executive-level briefings and recommendations. Responding to recurring and ad-hoc taskings, providing data and reports from relocation and other information systems; and providing options and recommendations as needed. Monitoring daily work and deliverables; conducting quality review of peers and providing feedback to employees and supervisors to promote accurate and consistent work products; coordinating training for new employees; and serving as Acting Branch Chief as designated. To learn more about CBP's International Support Division please visit https://www.cbp.gov/border-security/international-initiatives or visit us on X/Twitter: @CBPIntlAffairs CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Conducting qualitative or quantitative analyses of international or geographically dispersed programs, including program operations, resource requirements, or personnel-support activities. Developing, evaluating, or implementing policies and procedures, especially those governing foreign duty locations, to ensure consistency with organizational requirements and priorities. Providing technical advice to management, coordination with Headquarters or other stakeholders, and/or preparing executive-level briefings. Gathering data and analyzing reports to respond to requests for information from all levels of leadership, within or outside of one's chain of command. Monitoring work, performing quality review and providing feedback, and/or delivering new employee or refresher training. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/02/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. The Dep