Lead Product Designer

About Us

Our vision is a world where every patient feels cared for and every doctor has the capacity to care. Our mission is to end the second shift.

For most doctors in Latin America, the workday doesn't end when the last patient leaves. A second shift starts on WhatsApp: patient messages, rescheduling, follow-ups and payments, often late into the night. Leona takes that shift off their hands. Our AI assistant reads and answers patient WhatsApp threads, books appointments, and is expanding into billing and payments for medical practices. Today, doctors across 28 specialties in 14 countries use Leona to manage relationships with their patients.

We're building toward a future where patients feel cared for between visits, not just during them, and where doctors get their evenings back, while increasing their earnings.

With bases in San Francisco and Mexico City, our team brings together years of experience scaling companies like Uber, Rappi, and Modern Fertility across the US and Latin America. We're backed by a16z, General Catalyst and Accel, along with a remarkable group of angels including the founders of Nubank, Rappi, and Maven Clinic.

The Role

Location: San Francisco or Mexico City, but we can be flexible for the right candidate

We seek an experienced product designer to lead the design of a new tool aimed at giving doctors superpowers. If you’re driven by user experience, enjoy the challenge of solving complex design problems with easy-to-use solutions, and are looking to play a critical role in taking a product from 0 to 1, this role is for you.

In this role, you will:

Lead the design of high-end, impactful product experiences for Leona’s digital products

Spend time getting to know our target users and develop empathy for their unique needs

Collaborate closely with cross-functional stakeholders

Be a key decision-maker on a small but talented team

Help us make Leona a company that stands out for its design excellence

Requirements:

Has a proven track record of designing mobile-first digital products, with at least 7 years of relevant work experience

Spanish & English language fluency

Specific experience designing for native mobile apps (iOS or Android), with extensive knowledge of common design patterns + guidelines. Has experience designing user experiences for complex native mobile applications, and has extensive knowledge of common design patterns + guidelines

Mastery of the various tools needed for each step of the design process

Feels comfortable taking ideas from wireframes to pixel-perfect deliverables, and is excited about defining and owning this process

Experience working closely with engineers

Excellent communication and interpersonal skills

A passion for building

What You Can Expect:

Autonomy & Responsibility: You will take ownership of your time and efforts, prioritizing the activities that have the largest impact for the company

Team Collaboration: We are very team oriented; you’ll have the opportunity to work with a small, nimble team of superstars, gaining insight into building a company from scratch. Everyone in the team is here to help each other - 24/7.

Mentorship: The team members are here to support your career growth goals within the company and afterwards

Ambiguity: There are a lot of unknowns given the early stage of the company, you will be responsible for navigating ambiguous environments and determining the best path forward

Dedication: If you prefer 9-5 environments, this role is not for you. While there is no strict ‘clocking in/clocking out’ schedule, the aggressive growth goals require the team to work more than 8 hours a day

Flexibility & Generous Benefits: Unlimited vacation policy, health insurance, wellness benefits, unique team offsites (past examples include hot air balloon rides, cooking classes, and padel tournaments).