Citic Clsa

Lead Support Analyst, Market Connectivity, IT

Hong Kong

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Seniority: Lead / management
Country: HK
Work mode: On-site / unstated
First seen by hirly: 3 Oct 2026

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the posting

Position Description
This role will be part of the Global Market Connectivity team responsible for supporting Exchange Connectivity systems for various exchanges and servicing Market Data applications. Working closely with Application support teams in Pune, New York, London and Sydney.

Key Areas of Responsibilities

Early morning exchange connectivity checks

Support Daily Trading operations for various trading desks of High Touch & Low Touch cash Equities and F&O desk

Manage and support CRM applications, Credit Risk System, Market Data Solutions

Manage and Support Exchange Connectivity for Asian exchanges

Rollout software upgrades with understanding of infra and work with infra teams to setup connectivity between various exchanges and external brokers.

Execute exchange driven mandatory upgrades

Requirements

Bachelor or above degree in IT/Computer Science or related fields.

Around 10 years experience experience in Market Connectivity applications and exchange gateways

5-8 years of experience in supporting Market Data applications like Reuters, Bloomberg

Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment

Good knowledge of exchange rules of major Asian markets like (Hong Kong, China CONNECT, Japan, Korea, Singapore, Taiwan, Australia, India, Indonesia)

Exposure in Trading Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc

exposure in Credit Risk Management Systems

exposure in Change & Incident Management tools like ServiceNOW

Must be self-starter and be able to work independently

Willing to undertake other Trade Support functions

Ready to work in Trading floor (high pressure environment)

Excellent communications skills in English and the ability to interact with Vendors and Traders, Chinese speaking will be a plus

Technology skills:

Knowledge in ORACLE (user level), SQL, Store Procedures

Knowledge in Unix/Linux, Shell scripting, Perl

Basic Knowledge in FIX and other Major exchange Protocols

Awareness of SRE concepts is an added advantage

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Original posting on Citic Clsa's site ↗

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