Leahy Resource Center Staff - Part Time

Leahy Resource Center Staff - Part Time, Weekends

• The Upper Valley Haven provides temporary shelter, supportive housing, food, and
• problem solving to those in need. At the Haven, we invest in our team by providing
• outstanding benefits, cultivating a culture focused on well-being and personal and
• professional growth, and offering opportunities to be involved in shaping the
• organization.

• We are seeking compassionate and motivated staff members to join our team. In this
• role, you will be responsible for providing direct support to guests, ensuring a safe and
• clean environment and assisting with the daily operations of the Resource Center.

Job Summary

• The Resource Center Staff cultivates positive, supportive relationships with guests while
• promoting a strong sense of community. Using person-centered and trauma-informed
• approaches, this role supports daily operations of the Resource Center and helps
• maintain a welcoming, respectful, and safe environment grounded in standards of well
• being, communication, and safety. Resource Center Staff work closely with guests to empower
• their strengths, honor individual experiences, and support the pursuit of self-defined
• goals. This position requires professionalism and the ability to engage effectively with
• individuals, children, and families while providing support that balances compassion
• with accountability.

The Haven will employ two 16-hour/week Resource staff members. Team meetings (monthly or every two weeks) and supervision conversations will be scheduled during regular business hours.

Duties and Responsibilities

• •Welcome guests in a respectful, trauma-informed and culturally responsive
• manner and orient them to Resource Center expectations and policies
• •Maintain safe, clean, and welcoming spaces
• •Assist with laundry, custodial tasks, daily cleaning lists, and mealtime
• management
• •Conduct intakes and basic needs assessments
• •Complete written shift documentation in a timely and accurate manner
• •Communicate collaboratively and professionally with other team members who
• serve guests, including service coordinators, other Resource Center associates,
• and managers
• •Assist with coordination of on-site services, workshops, or partner visits
• •Respond appropriately to crises, conflict, medical needs, and behavioral
• challenges
• •Participate in team meetings and weekly supervision
• •Communicate important information to staff and supervisors, including incident
• reports, and contact emergency services when needed.
• •Support guests with completing applications, forms, and accessing online
• services, community resource connections, and supporting basic needs

Benefits

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan.

• Skills and Qualifications
• •Strong written and verbal communication
• •Reliability and punctuality
• •Commitment to work non-traditional hours, including weekends and holidays
• •Ability to build rapport with diverse individuals
• •Ability to maintain strong professional boundaries and to remain calm in face of
• crisis situations
• •Understand the impact of being unsheltered, instability, mental health, and
• substance misuse
• •Flexibility, adaptability, and teamwork
• •Ability to work calmly in stressful or crisis situations
• •Ability to bend, lift up to 30 lbs., walk on varying terrain, and perform active duties
• throughout shifts

• Experience & Education
• •Associate's or bachelor’s degree in human services or similar field preferred
• •Previous experience working in a shelter or social services setting preferred
• •Valid driver’s license
• •First Aid/CPR/AED Certification (will train if needed)

• The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are
• committed to creating a diverse workplace environment that is welcoming and safe for
• all. All applicants will receive consideration for employment without regard to race,
• ethnicity, religion, gender, gender identity or expression, sexual orientation, national
• origin, genetics, disability, age, veteran status, or any other characteristic protected by
• federal, state, or local laws. We are committed to compliance with all fair employment
• practices regarding citizenship and immigration status.