Learning Consultant, Workforce Development (Clinician Orientation & eStar) - Hybrid in Nashville, TN

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

HR Workforce Development

Job Summary:

The Learning Consultant demonstrates expertise across the full learning and performance consulting lifecycle, including needs assessment, solution design, content development, facilitation, implementation, and evaluation. Serving as a trusted advisor to leaders and stakeholders, this role independently consults to identify and implement learning, performance, engagement, and organizational effectiveness solutions that align with strategic business objectives. The Learning Consultant is responsible for New Clinician Orientation and measures effectiveness, and continuously improves solutions based on learner feedback, organizational priorities, and performance outcomes. Working collaboratively with Learning Specialists, Learning Experience Designers, subject matter experts, and business leaders, the consultant develops and curates effective, engaging, and accessible learning experiences that support workforce development and organizational success. This role facilitates instructor-led, virtual, and hybrid learning experiences, measures solution effectiveness through qualitative and quantitative data, and continuously improves programs based on evaluation results. Additionally, the Learning Consultant leads complex projects, mentors team members, shares best practices, and serves as a resource for innovative learning strategies, engagement initiatives, and organizational development efforts.

Onsite requirements: Every Monday for Main Campus Orientation as well as monthly Clinical Orientation. Additional onsite requirements as business needs dictate.

The Learning Consultant partners with leaders and stakeholders to assess business challenges, identify performance gaps, and recommend strategic learning, engagement, or organizational effectiveness solutions. The role conducts comprehensive needs assessments through stakeholder interviews, data analysis, performance diagnostics, and environmental assessments to identify desired business outcomes and measures success. Using information gathered through analysis, the consultant designs, develops, and implements learning, performance support, engagement, and workforce development solutions aligned with business objectives, learner needs, and adult learning principles. The consultant collaborates with Learning Specialists, Learning Experience Designers, and subject matter experts to create effective and engaging learning experiences across multiple delivery methods, including instructor-led, virtual, hybrid, and digital formats. Responsibilities include developing instructor-led presentation materials, participant resources, facilitator guides, and curated learning assets while ensuring all solutions meet accessibility, inclusion, quality, and compliance standards. The consultant leverages learning technologies, authoring tools, learning management systems, and virtual collaboration platforms to develop, update, or curate digital learning resources and performance support tools as needed. The role facilitates engaging learning and engagement events, evaluates program effectiveness using established measurement methodologies, communicates outcomes to stakeholders, and provides recommendations for continuous improvement. The Learning Consultant independently manages multiple projects, timelines, stakeholders, risks, and deliverables while influencing outcomes without direct authority. The role may lead enterprise-wide learning and engagement initiatives, support organizational change efforts, provide coaching and mentorship to peers, and represent the Learning and Organizational Development function on cross-functional teams and projects. Responsibilities focus on one or more specialty areas, including classroom and virtual facilitation, learning evaluation and assessment, workforce engagement, cultural engagement, organizational effectiveness, or performance consulting. Additional duties may be assigned as needed.

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Preferred Skills & Experience

• •Experience facilitating training, onboarding, orientation, or educational programs for adult learners.
• •Strong verbal and written communication skills with the ability to present information clearly to groups of varying sizes.
• •Excellent customer service and relationship-building skills, particularly when supporting new employees and helping learners navigate training programs.
• •Collaborative team player who enjoys working closely with colleagues to deliver a consistent and engaging learning experience.
• •Comfortable facilitating both in-person and virtual training sessions.
• •Experience managing multiple priorities and maintaining organization in a fast-paced environment.
• •Proficiency with Microsoft Office applications, including Outlook, PowerPoint, Excel, and Teams.
• •Experience using Workday or other learning management, HR, or enterprise systems preferred.
• •Experience with eStar (Epic) or other healthcare technology platforms preferred.
• •Healthcare industry experience is a plus; candidates from other industries will also be considered if they have strong training, facilitation, customer service, or workforce development experience.
• •Ability to confidently engage audiences of participants in classroom or virtual learning environments.

Performance Consulting (Advanced): Applies advanced performance consulting practices to assess business needs, identify root causes of performance challenges, influence decision-making, build strong stakeholder partnerships, and deliver measurable organizational results. Demonstrates the ability to guide leaders toward effective learning and non-learning solutions that support strategic objectives.

Learning Needs Analysis (Advanced): Utilizes advanced methodologies to identify performance gaps, assess underlying causes, define measurable business outcomes, analyze learner and environmental factors, and recommend appropriate learning, engagement, process, or organizational solutions.

Adult Learning Theory (Advanced): Demonstrates expertise in adult learning principles, learner engagement strategies, facilitation techniques, and evidence-based instructional practices to create effective learning experiences across classroom, virtual, hybrid, and digital environments.

Learning Measurement and Evaluation (Advanced): Applies evaluation methodologies to assess learning effectiveness, behavior change, business impact, and stakeholder outcomes, using data to drive continuous improvement and demonstrate value.

Facilitation (Advanced): Facilitates highly engaging instructor-led, virtual, and hybrid learning experiences while adapting delivery methods to meet diverse learner needs and organizational objectives.

Project Management (Advanced): Effectively manages multiple concurrent projects, stakeholders, timelines, budgets, risks, and deliverables while ensuring high-quality outcomes and customer satisfaction.

Change Management (Intermediate/Advanced): Supports organizational change initiatives through stakeholder engagement, communication planning, learning strategies, adoption support, and measurement of change outcomes.

Learning Technologies (Intermediate/Advanced): Demonstrates proficiency in learning management systems, digital learning platforms, virtual collaboration tools, content curation