Lease Account Coordinator

Lease Account Coordinator

• Manchester, IA | On-Site
• Schedule: Monday-Friday, 7:00 AM-4:00 PM or 7:30 AM-4:30 PM
• Pay: $20.00-$23.00 per hour

Are you someone who enjoys working with customers, keeping details organized, and making sure nothing falls through the cracks?

A growing transportation and mobile space solutions company in Eastern Iowa is looking for a Lease Account Coordinator to support customers throughout the quoting and leasing process. This is a customer service-focused position where you'll work directly with customers, prepare quotes and lease documentation, maintain accurate account information, and help ensure a smooth experience from the initial request through the life of the lease.

We're looking for someone who is responsive, organized, comfortable juggling multiple requests, and genuinely enjoys helping customers.

What You'll Do

Serve as a primary point of contact for customers regarding quotes, leases, account questions, and service needs

Prepare and process customer quotes, lease agreements, and related documentation

Enter and maintain accurate customer, lease, pricing, and account information

Communicate with customers regarding lease details, changes, renewals, and other account needs

Partner with sales and internal teams to ensure customer requests are handled accurately and on time

Follow up on outstanding information, documentation, and customer requests

Respond to customer questions by phone and email in a professional and timely manner

Help resolve customer concerns and identify the right internal resources when additional support is needed

Maintain organized customer and lease records

Assist with general account administration and reporting

Help identify ways to make the customer experience and internal processes more efficient

What We're Looking For

High school diploma or equivalent required

Previous experience in customer service, account coordination, leasing, sales support, or administrative support preferred

Strong customer service and communication skills

Professional and confident phone and email presence

Excellent attention to detail, particularly when working with quotes, pricing, contracts, and customer information

Strong organizational skills and the ability to manage multiple priorities

Dependable follow-through and a willingness to take ownership of customer requests

Comfortable working in a fast-paced environment where priorities may change throughout the day

Strong problem-solving skills and willingness to ask questions when needed

Proficiency with Microsoft Outlook, Excel, and Word

Ability to learn new software and internal systems quickly

Experience in rental, leasing, transportation, construction, equipment, or a service-based business is helpful but not required

Compensation & Schedule

Pay: $20.00-$23.00 per hour, depending on experience

Schedule:

Monday-Friday, 8:00 AM-5:00 PM, or

Monday-Friday, 7:30 AM-4:30 PM

This is a full-time, on-site position in Manchester, Iowa .

You May Be a Great Fit If You...

Enjoy building relationships and helping customers

Are naturally organized and detail-oriented

Like having ownership of your work and following things through to completion

Can manage several customer requests without losing track of the details

Communicate clearly and professionally

Catch errors and inconsistencies before they become problems

Enjoy working as part of a team while being able to manage your own responsibilities

Want a role where strong customer service and attention to detail are equally important