Legal & Compliance Operations Project Manager V

We are seeking an experienced Legal & Compliance Operations Project Manager to join a global Product & Regulatory Operations organization supporting some of the company’s most complex and high priority legal and regulatory work.

This role sits within Legal & Compliance and will lead strategic initiatives across Content Litigation and regulatory operations , with a focus on litigation, court orders, elections related matters, and regulatory requirements across Brazil and the broader LATAM region.

You will be at the center of highly visible, deadline driven work, partnering closely with Legal, Product, Engineering, Operations, Policy, contractors, vendors, and global stakeholders. This role is ideal for someone who can bring structure to complexity, identify risks early, improve operational processes, and keep critical programs moving in environments where requirements can evolve quickly.

If you enjoy solving complex operational problems, influencing across functions, and building scalable processes that support legal and regulatory obligations, this is an opportunity to make a meaningful impact.

What You Will Do

Lead strategic Legal and Compliance projects from planning through execution, with responsibility for timelines, risks, dependencies, stakeholder alignment, and measurable outcomes

Manage Content Litigation operational programs supporting Brazil, Brazil elections, and the broader LATAM region

Track operational performance using metrics including case volume, SLA compliance, quality, workload capacity, and overall workflow health

Identify and track legal and regulatory compliance risks, escalating potential exposure before critical deadlines are impacted

Partner with Legal, Product, Engineering, Operations, Policy, and other cross functional teams to develop scalable solutions to complex operational challenges

Serve as a primary NORAM point of contact for global contractors and vendors supporting case review operations

Coordinate workflows across global teams, including operational handoffs, staffing coverage, training, process improvements, and case resolution

Build and improve systems, processes, reporting mechanisms, and operational controls that move workflows from reactive execution toward scalable and mature operations

Anticipate operational roadblocks during high volume and deadline sensitive litigation cycles and proactively develop mitigation plans

Conduct root cause analysis and develop recommendations that address recurring operational issues

Evaluate operational tradeoffs and communicate recommendations clearly to Legal, Product, Engineering, and business stakeholders

Hold stakeholders accountable for commitments, timelines, and deliverables while maintaining strong collaborative relationships

Support development of team goals, measurement strategies, reporting, and operational efficiency initiatives

Partner on product and automation opportunities that improve workflow efficiency, accuracy, and scalability

Develop concise executive communications, escalation updates, business recommendations, and program reporting for leadership

Required Qualifications

10 or more years of relevant experience in project management, program management, operations, strategy, consulting, or a related discipline

Experience working within Legal, Compliance, Policy, Regulatory, Audit, Litigation Operations, Legal Response, or Compliance Control Management

Strong critical thinking skills with demonstrated experience using data to identify problems, anticipate risks, and drive solutions

Experience developing and improving operational systems, processes, workflows, or tools

Demonstrated ability to lead complex programs involving multiple cross functional stakeholders

Strong experience managing competing priorities, dependencies, risks, and deadlines

Experience identifying operational and compliance risks and implementing appropriate mitigation strategies

Ability to navigate ambiguity and operate effectively in fast moving, high volume environments

Strong conflict resolution skills with the ability to identify tradeoffs, establish priorities, and develop collaborative solutions

Excellent written and verbal communication skills with experience communicating with senior stakeholders

Exceptional organization, time management, and attention to detail

Preferred Qualifications

Experience within a large technology company

Experience supporting global Legal, Regulatory, Policy, Trust, Safety, Risk, or Compliance organizations

Experience managing litigation operations, legal response workflows, regulatory requests, or court ordered obligations

Experience managing global vendor or contractor operations

Experience building operational dashboards, KPIs, SLA reporting, capacity models, or risk reporting

Experience partnering with Product or Engineering teams to implement workflow automation or operational tooling

Experience supporting international or LATAM operations

This is a highly cross functional role with visibility across Legal, Product, Engineering, Operations, and global teams. You will have the opportunity to influence how complex legal and regulatory work is operationalized, improve processes at scale, and help shape more mature and efficient workflows in a fast moving environment.

The work is complex, the stakes are high, and the impact is tangible. This role is best suited for someone who enjoys solving difficult problems, navigating competing priorities, and turning evolving requirements into clear, scalable execution.

Location : Onsite, Menlo Park

Role type: Contract 6+ Month Position

Expected hours : 40 per week

Benefits:

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Application Question(s):

Do you or will you in the future require any sponsorship to work in the US?

Language:

English (Required)