Legal & Compliance Tech Application Owner

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CONTEXT

Reporting to the Legal & Compliance Tech Manager , the Legal & Compliance Tech Application Owner will be responsible for day-to-day operations of the applications and of the management of IT projects withon le Legal scope. Th primary tool in scope is the OneTrust platform; secondary tools are Docusign, Piano, eFront, EQS, and third party due diligence solution s .

You will act as a liaison between the Data Protection/ Compliance business teams within the whole group , other Group Tech teams, and external vendors , ensuring the adherence to deadlines, budget s , and Group best practices.

YOUR ROLE

Run scope:

User assistance: Provide support to help users navigate and use the tools effectively.

Troubleshooting: Identify and resolve issues reported via the Jira ticketing system.

Documentation: Update documentation, including user guides and the FAQ knowledge base.

Maintenance: Perform administration tasks and maintain the tools to ensure optimal performance.

Feedback collection: Gather user feedback to improve features and usability.

Monitoring: Track performance and usage metrics to identify areas for improvement.

Continuous improvement: propose evolutions, d rive actions to improve adoption and user experience; support the definition and execution of the action plan.

Security: Assist security teams with application analyses and ensure implementation of security recommendations and guidelines ;

P roject scope :

Plan project stages, establish schedules, and define budgets and governance.

Coordinate all stakeholders (Group and local business teams, Group and local Tech teams, vendors, etc.).

Integration support: Assist with integrating tools with other systems and platforms.

Monitor progress, identify risks and obstacles, communicate status to stakeholders, and escalate as needed.

Ensure deliverables meet quality standards and technical requirements.

Manage change requests and adjust the project plan accordingly.

Collaborate with clients, vendors, and other departments to ensure needs are met.

Prepare and monitor project budgets.

Configure tools within your scope.

Update project documentation.

Implement and support delivered projects.

Ensure compliance with the Group’s security policy.

Participate in RFP and pre-studies

YOUR PROFILE

Experience

Has already managed the operational run of a O neTrust instance with a focus on: cookie consent, DSAR, TPRM, Privacy Automation

Ideally has managed the deployment of the Onetrust user consent module

Ideally has managed the operational run for: efront, EQS, Piano, AI governance tools, indicent tools, third party due diligence tools

Has experience as a Tech App owner (5 years minimum)

Knowledge and Skills

Onetrust certification is mandatory

Ability to work independently and methodically

Ability to work on multiple tools and to manage run and project activities in parallel

Excellent interpersonal skills

Strong documentation skills and the ability to explain issues and tasks to non-technical staff

Strong in communication and organization al skills, ability to prioritize task s continuously

Fluent English, spoken and written

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