Legal Operations Specialist (Ironclad CLM)

Ministry Brands is looking for a Sr. Commercial Paralegal & IronClad CLM Administrator to join our growing team!

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.

Available Location: Milton, GA

Hybrid Working: Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook.

What You'll Do:

As the Sr. Commercial Paralegal & IronClad CLM Administrator you are a highly experienced, commercially focused paralegal with hands-on Ironclad contract lifecycle management experience to join its Legal Department. This highly visible role will be based in the executive offices at the company’s Alpharetta, Georgia headquarters and will report directly to the General Counsel.

The ideal candidate is an organized, business-minded legal professional who can support commercial contracting, administer and optimize Ironclad workflows, improve legal operations processes, and partner confidently with executives and cross-functional business teams. Experience in software, SaaS, payments, or financial technology environments is strongly preferred.

Key Responsibilities:

Serve as a primary administrator and power user for Ironclad, including workflow management, user support, template maintenance, metadata standards, reporting, and process documentation.

Manage the contract lifecycle for commercial agreements, including intake, triage, routing, approvals, execution, storage, and renewal or obligation tracking.

Support review and administration of customer, vendor, partner, reseller, SaaS, technology, confidentiality, data processing, and related commercial agreements under attorney supervision.

Partner with Sales, Finance, Procurement, Operations, Information Security, and other business stakeholders to keep contracts moving efficiently and consistently.

Maintain contract repositories and ensure agreements are accurately indexed, searchable, complete, and aligned with department naming conventions and recordkeeping standards.

Prepare, route, and track signature-ready documents through e-signature platforms and ensure all required approvals are obtained before execution.

Develop, maintain, and improve contract playbooks, intake forms, approval matrices, clause libraries, and standard operating procedures.

Generate contract reports, dashboards, and status updates to provide visibility into contract volume, cycle times, bottlenecks, obligations, and upcoming renewals.

Identify opportunities to improve legal department efficiency, reduce contract cycle times, strengthen controls, and enhance the user experience for business stakeholders.

Handle sensitive and confidential legal and business information with discretion, professionalism, and sound judgment.

Who You Are:

Bachelor’s degree or an equivalent combination of education and professional experience

7+ years of experience of paralegal, contracts administration, legal operations, or comparable in-house legal department experience.

Hands-on experience administering or heavily supporting Ironclad, including workflows, contract templates, intake processes, reporting, and user support.

Strong commercial contracting background with familiarity supporting revenue, vendor, technology, SaaS, data privacy, and operational agreements.

Excellent organizational skills and demonstrated ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment.

Strong attention to detail, including document formatting, version control, proofreading, and final quality control of contract packages.

Excellent written and verbal communication skills, with the ability to interact professionally with executives, attorneys, and business stakeholders.

High degree of judgment, discretion, accountability, and ownership.

Preferred Qualifications:

Experience in software, SaaS, financial technology, payments, or other technology-enabled business environments.

Paralegal certificate

Experience with e-signature platforms, document management systems, Microsoft SharePoint, Salesforce, procurement tools, or ERP integrations.

Experience building or improving legal intake workflows, contract playbooks, approval matrices, and legal operations metrics.

Prior experience supporting a General Counsel, executive leadership team, or high-growth legal department.

Physical Considerations:

Ability to work in a general office environment

Ability to handle extended periods of computer-based work, including telephone

Travel Considerations:

Domestic travel may be required, estimated to be no more than 5%

Benefit offerings designed to promote a life of balance!

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.

Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them.

Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!

Invest in your future – Ministry Brands matches 100% of your 401(k) contributions, dollar-for-dollar, up to 3%. Contribute 3%, and we add another 3%. It's well-earned money working toward your retirement from day one.

Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.

Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.

Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based u