Level 2 | Energy Service Technician | Service Technician

Level 2 | Energy Systems Technician | Service Technician

Service Technician

Independent. Capable. Ready for anything in the field.

Department: Field Operations

Reports To: Level 3 Technician / Field Supervisor

Employment Type: Full-Time

Base Compensation: $25–$30/hr ($52,000–$62,400 annually)

Max Annual Compensation (with incentives): $75,000+

POSITION OVERVIEW

The Level 2 Service Technician is where training becomes mastery. You've demonstrated the safety knowledge, technical fundamentals, and field reliability to operate independently — and now you're the person crews and clients count on to execute quality work and solve real problems. You'll carry out preventive and corrective maintenance across multiple system platforms, diagnose faults from inverter alarms to communication network failures, and begin building the troubleshooting instincts that define the best technicians in the industry. You'll also start mentoring Level 1 technicians, taking the first step in a leadership trajectory.

CORE RESPONSIBILITIES

System Maintenance & Troubleshooting

Perform preventive and corrective maintenance on solar PV systems, BESS, EV charging stations, and SCADA monitoring platforms

Diagnose and resolve inverter alarms, ground faults, arc faults, and communication interruptions independently

Conduct intermediate troubleshooting of inverters, battery management systems (BMS), and EV chargers

Perform firmware updates, insulation resistance testing (megger), and data logging as required

Execute assigned work scopes independently, maintaining quality and efficiency standards

Electrical Testing & Diagnostics

Conduct voltage and current testing, string testing (Voc/Isc), and insulation resistance testing

Conduct thermal scanning (IR imaging) and flag potential issues for corrective action

Use multimeters, clamp meters, IV curve tracers, and thermal imaging cameras to diagnose anomalies

Assist with acceptance, performance, and recommissioning tests following maintenance or outages

Annotate plan sets and schematics to reflect as-found and as-left conditions

SCADA & Monitoring

Verify system communication, data reporting accuracy, and performance indicators via remote monitoring platforms

Troubleshoot and repair system data and communication protocol issues (RS-485, Modbus, TCP/IP)

Assist Level 3 technicians in advanced monitoring and communication fault resolution

Collect information for and submit warranty claims as applicable

Safety & Compliance

Set and execute Lockout/Tagout (LOTO) procedures independently and accurately

Maintain full compliance with OSHA, NFPA 70E, and NEC standards on every job

Lead and/or participate in Job Hazard Analyses (JHAs) prior to work execution

Conduct regular compliance inspections and safety equipment audits

Lead regular safety meetings and toolbox talks

Deliver site-specific safety orientations for visiting crew members and contractors

Determine and set ESS-specific LOTO for multi-source systems

Documentation & Client Communication

Complete thorough service reports detailing work performed, findings, and deficiencies

Document system conditions accurately to support asset management and maintenance planning

Provide clear and professional updates to field supervisors and site contacts

Mentorship

Begin mentoring Level 1 Technicians in electrical testing, troubleshooting, and safety protocols

Provide feedback on quality and content of training programs to leadership

R EQUIRED QUALIFICATIONS

1–3 years of experience in electrical, solar PV, or related technical fields

Demonstrated troubleshooting capability for electrical systems

OSHA 30 (or completion within 30 days of hire)

NFPA 70E (current or in progress)

Valid Level 1 completion from an accredited or internal program

Proficiency with multimeters, clamp meters, IV curve tracers, and thermal imaging cameras

Ability to work at heights, climb ladders, and lift up to 75 lbs

Valid driver's license with a clean driving record

PREFERRED QUALIFICATIONS & CERTIFICATIONS

NABCEP PV Associate Certification (preferred or actively in progress)

Experience with BESS and/or SCADA monitoring platforms

NFPA 70E, Fall Protection, and Aerial Lift certifications

Trade school certification, technical degree, or relevant coursework

Experience with battery energy storage system (BESS) diagnostics

Knowledge of utility interconnection requirements and electrical permitting

P ATH TO PROMOTION — LEVEL 2 → NEXT LEVEL

Troubleshoots common and intermediate system issues without supervision

Accurately diagnoses faults and recommends corrective actions

Performs root cause analysis and executes solutions for common problems

Comprehends OEM manual requirements and applies them in the field

Leads safety meetings, conducts JHAs, and may serve as designated safety person on site

Supports and guides Level 1 technicians effectively

Demonstrates readiness to lead small scopes of work

COMPENSATION & CAREER PATH

Level 1: $20–$25/hr

Level 2: $25–$30/hr ◀ Current Level

Level 3: $30–$35/hr

Level 4: $35–$45/hr

Level 5: $45–$65/hr+

WHY SERVIST ENERGY

Work on the most advanced clean energy systems in the field — PV, BESS, EV, and SCADA

Clear performance-based path to Level 3 and beyond — no waiting on tenure

Employer-sponsored certification reimbursement including NABCEP, OSHA, and NFPA 70E

A team culture built on technical excellence, mutual respect, and continuous development