Licensed Optician

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com .

• Job Title: Licensed Optician
• Company: The Eye Institute of West Florida
• Location: Tampa, FL - Hyde Park office
• Travel: Travel to our other offices in Largo, St. Petersburg, Clearwater and Tampa Westchase will be required as needed. We do pay mileage reimbursement!

Hours:

Full Time

Our offices are open Monday-Friday 7:00am-6:30pm

Your shifts will fall within these hours

You may need to work a little earlier/later as needed

Perks:

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Employee Discounts

Competitive Base Pay

Requirements:

High School Diploma or GED Equivalent required

Current Florida Licensed Dispensing Optician (LDO) is required

Current ABO and NCLE certifications required

Basic computer skills

Strong customer service skills

Excitement to learn and grow

Essential Functions:

Promote frames and lenses recommended by the doctor to meet patient needs

Adjust and repair glasses

Facilitate patient flow

Verify medical and vision insurances

Effectively communicate with patients, doctors, and managers

Answer inquiries through phone, email, and in person requests

SUMMARY

A Licensed Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services we offer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support

Determine patients' wants and needs and sell to exceed their expectations

Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions

Operate the auto-lensometer and manual lensometer

Educate and recommend specific lenses, lens coatings and frames to suit patient needs

Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt

Dispense patient orders and repair and adjust patient frames

Dispense all glasses and/or contact lens orders in E360

Ensure all job aids and policies are followed

Maintain frame standards with cleaning and organization of fully stocked and well-presented areas

Follow all protocols to keep frame inventory accurate

General office duties and cleaning to be assigned by manager

Assist with other duties in the office as needed

QUALIFICATIONS

Communication, interpersonal and negotiation skills

Ability to read, analyze and interpret insurance forms

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of organization

HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures

Favorable result on background check as required by state

Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required.

Previous medical office experience preferred; previous ophthalmic experience strongly preferred.

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

LICENSES AND CREDENTIALS

Current Florida Licensed Dispensing Optician (LDO) is required

Current ABO and NCLE certifications required

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.