Line Manager

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

This role helps ensure the sustained continuity of technical mastery and line leadership in manufacturing, by leading a key line of the business (technical, system or organizational) to deliver results defined by the compelling business need of the site. You ensure that key business results are achieved and for developing others to ensure the sustained continuity of technical mastery on the manufacturing line. Using a systematic approach, you use strategic thinking skills to ensure results are sustained over the long term.

How you will contribute

In your likely first managerial role, you will ensure that Mondelēz International’s safety, quality, cost, delivery, sustainability and morale targets are achieved for the lines for which you are responsible by breaking down section targets into line and unit targets and ensuring that employees understand their individual performance goals related to the overall targets. In this role, you will also develop budgets and be responsible for costs control management, governance and compliance, loss elimination and workforce planning, including recruitment, retention, development, succession planning, and the identification of high potential team members. Without you, we would not be able to deliver high-quality snacks to our customers.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• •Autonomous maintenance (AM) Step 4 systems and progressive maintenance (PM) Step 3 systems
• •Maintaining equipment at basic conditions independently, including the execution of AM & PM (break-down maintenance, planned maintenance) standards on dedicated equipment
• •Total productive maintenance and Six Sigma including qualification of AM steps 5-6, and PM step 3
• •Leading line teams
• •Handling challenging interpersonal situations tactfully
• •Influencing people in a union environment
• •Communicating effectively verbally and in writing and a good attention to detail

More about this role

Line Manager (Shift In Charge)

Reporting to the Manufacturing Manager, the Line Manager is responsible for upholding excellence on a high-speed production line in a food manufacturing environment. The Line Manager is responsible for supervising and working with operators on the line in order to meet production targets and uphold the highest safety and quality standard.

Line Managers are responsible for the day-to-day manufacturing operations on a designated area (Packaging consisting of 7 Bagging Lines and 1 Stick Line). The Line Manager provides leadership, direction, development, and support to line operators through empowerment, teamwork, on-the-job assignments, and continuous improvement initiatives. As a Line Manager, you will be responsible for the supervision of an hourly workforce, providing direction, leadership, and helping the development of your team members. Without your dedication, hard work, positive attitude, and leadership, there is no product for the customer to enjoy.

Key Accountabilities

Provide information and direction to your team to achieve Safety, Quality, Delivery, Cost and Morale goals.

Safety (TIR, QRP/STOP, BOS)

Quality (RFT, CCPM, Quality Conversations)

Cost (GE, Labour, Raw, Pack)

Delivery (CTS, Attainment/CTS)

Morale (Kaizens, RCA participation & completion, Training completion as per skill matrix)

Ensure relevant OSHA regulations are fully complied with, including personal protective equipment, fall protection, forklift and hazard communication requirements.

Thoroughly investigate all accidents and complete accident report on the date of occurrence.

Follow and administer Quality Policies and Procedures including food safety, HAACP, traceability, and production hold investigations.

Maintain high standards of Good Manufacturing Practices and housekeeping in the department.

Drive to achieve the lowest cost. Achieve cost goals for line, shift, and facility.

Partner with maintenance personnel to improve efficiency and UPTIME in the line.

Ensure that all department employees are properly oriented and trained.

Evaluate performance and recommend areas of improvements as appropriate. Accountable for employee’s performance management, attendance tracking, training documentation, and coordination of overtime.

Lead the development of work practices that promote autonomy and accountability at all levels.

Support operators to troubleshoot equipment if an error is encountered.

Participate in change-over and sanitation activities along with Line Operators.

Facilitate the accurate assessment of performance and implementation of ideas.

Work across departments including production, continuous improvement, maintenance, quality, and finance in order to ensure process sustainability tools are understood and utilized regularly, with a focus on employee understanding and application of these tools.

Ensure that packaging processes are aligned to drive process and product sustainability.

Develop and update these process sustainability tools as needed, with an emphasis on enabling process owners to own tools in their respective areas.

Responsible for establishing ownership of document accuracy on the floor and the process to ensure they are updated and match team site documents.

Engage and coach employees on process sustainability best practices, including home settings, run rules, one-point lessons, and deviation forms. Get feedback from employees on the floor on a regular basis to assess understanding and application of best practices. Adjust plans accordingly depending on employee feedback.

Participate as a member of a focus team and leverage process check information to improve process sustainability.

Evaluate and assess employees to determine training needs and develop employees to improve their knowledge and application of process sustainability tools (e.g. home settings, run rules, deviation forms, checklists, and one-point lessons).

Establish procedures for consistent start-up, shutdown, and clean-up of each process.

Partner with the continuous improvement department in order to develop strategic and tactical plan and ensure alignment with annual operational objectives.

Responsible for leading his/her team to run production on the line while ensuring that Safety, Quality, and Cost targets are met.

Responsible for leading his/her team to follow all safety guidelines, good manufacturing practices, and quality systems by being the role model for his/her team to follow.

Responsible for leading his/her team to use predefined center lines in order to produce within product specifications.

Responsible for leading his/her team to perform the predefined quality tests on the product and package while running production in order to guarantee compliance to our quality program.

Responsible for leading his/her team to identify defects on equipment using abnormalities tags, correct the right type of defects, and communicate to the maintenance department the types of defects that can’t be corrected by operators in order to maintain the integrity of equipment and sustain production.

Responsible for leading his/her team to perform on the equipment the predefined cleaning, inspection, and lubrication tasks as scheduled in order to maintain the integrity of the equipment and sustain production.

Responsible for leading his/her team to perform the standard operating procedures for start-up, shutdown, and clean-up on the various equipment on the line

Responsible for leading his/her team to identify areas of opportunities for improvement, define action plans, and implement Kaizens.

Responsible for leading his/her team in increasing their troubleshooting skills and on the equipment and processes in order to promote the cultur