Logistics Analyst, Soho Home

The Role..

Our Logistics Analyst will gather and interrogate data to make decisions that protect cost, service and brand experience across Soho Home's UK, EU and US operations. This role is a combination of ‘business as usual’ report optimisation and new report creation/automation. The successful candidate will lead analysis across delivery partners and 3PLs building models and reports to present clear recommendations to senior stakeholders. This role reports to the Director of Operations & Systems and will work very closely with the Head of Operations day to day.

Key responsibilities..

Strategic analysis and modelling

Build a suite of logistics reports to better support ‘business as usual’ and inform decision-making

Model the cost and service impact of pricing changes, service propositions, and expansion options

Quantify the operational and cost impact of distribution changes, such as tariffs, compliance and product data requirements

Commercial control

Delivery of cost-to-serve by market and by channel

Lead invoice audits against contracted rates across regions

Identify and size cost saving opportunities, and track savings delivered.

Partner performance

Own the KPI framework for partners: on-time-in-full, first-time delivery success, damages, claims and returns processing.

Prepare monthly & quarterly business review packs and evidence SLA breaches for escalation.

Benchmark costs and data across freight & warehousing

Capacity planning

Track warehousing capacity globally to identify risks and opportunities

Reporting, data and systems

Create logistics dashboards for the team and senior stakeholders

Act as the bridge between operations and systems on reporting and systems requirements.

Skills and experience

Demonstrable experience in logistics analysis, ideally in Retail or eCommerce

Advanced Excel, including modelling, Power Query and pivot analysis

Advanced Power BI skills

Working knowledge of multi-market operations, including customs and duty basics

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

Annual Every House Membership

50% off Food & Drink, 7 days a week

Staff Room Rates

Private Health and Dental Care

Weekly Pay

Life Assurance

Up to 50% Staff Discount on Cowshed & Soho Home

In Office Dog Policy on Fridays

Season Ticket Loan

Christmas Office Closure

In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

Free Counselling Sessions

Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to