Loss Prevention & Security Manager-US

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

【Job Details】

Job Title: Loss Prevention & Safety Manager

Location: City of Industry, CA

Annual Salary: $90,000 - $110,000 + Annual Bonus

About the Role:

This position plays a key role in ensuring the resilience, safety, and operational integrity of global warehouse operations. The Global Safety & Loss Prevention Manager will continuously refine and elevate the organization’s safety systems by integrating a global perspective with local best practices, supporting the sustainable growth of cross-border business.

What You'll Do

(1) Safety System Development: Build a Global Standardized Safety Framework

Uphold the philosophy of “prevention first, systematic governance” , and establish a safety management system for each overseas warehouse:

Organizational Structure & Execution Mechanisms: Set up dedicated security teams in each overseas warehouse. Through daily on-site security management, monthly safety meetings, high-frequency risk inspections, and an annual comprehensive assessment mechanism, collaborate with business units to develop hazard-rectification plans. Achieve zero fatal accidents and zero major asset-loss incidents , and strictly control the annual inventory shrinkage rate to ≤0.02% .

Policy & Standard Development: Based on local laws and regulations, develop 36 security management policies across 12 major domains , including EHS, fire safety, electrical safety, special equipment management, and visitor control, promoting standardized and regulated overseas security management.

(2) Loss Control System: End-to-End Risk Management

Establish a shrinkage-prevention mechanism covering the full warehouse lifecycle:

Security & Dynamic Inventory Management:

Through standardized security team development, dual-review inbound/outbound processes, and the use of intelligent security-screening technologies, effectively prevent internal and external theft. Leverage dynamic inventory checks and reverse-logistics audit systems to achieve real-time monitoring and visualized management of product and fixed-asset loss.

Supply Chain Collaboration Optimization:

For key steps such as inbound receiving, outbound fulfillment, and disposal of obsolete materials, establish process-gap assessment and iteration mechanisms. Collaborate with suppliers and logistics partners to optimize operational standards, significantly reducing risks such as receiving discrepancies and fraudulent shipments.

(3) Audit & Compliance Oversight

Build a multi-dimensional risk-monitoring network:

End-to-End Penetrative Auditing: Conduct full-process audits of core business areas such as procurement, contracts, and construction. Through compliance reviews and cross-data comparison, accurately identify potential asset-loss risks, promoting business-process optimization and refined cost control.

Professional Case Investigation Mechanism: For internal/external theft, fraud, and other violations, conduct in-depth investigations jointly with integrity/ethics teams. Establish a closed-loop management system of “risk detection – special investigation – rectification implementation – accountability tracing” , effectively curbing non-compliance.

(4) Operational Assurance: Supporting Global Business Resilience

Provide comprehensive safety assurance for global operations:

Full-Lifecycle Protection of Personnel & Assets: Develop a personnel-safety system covering labor-compliance management, drug-prevention measures, and emergency response for violent incidents. Through dynamic asset inventory, warehouse-rental risk assessments, and intelligent inventory monitoring, achieve full-lifecycle management of assets from procurement to disposal.

Global Coordinated Emergency Response: Leverage local government, Chinese community, and police resources to build a rapid-response mechanism for emergencies. Establish a 24×365 global monitoring and alarm center to enable real-time monitoring of overseas warehouses and enterprise-police linkage, providing strong support for new warehouse setup, business integration, and major safety-incident handling.

International Security will continue integrating a global perspective with local practices, iterating and upgrading the safety management system to ensure strong support for the sustainable development of cross-border operations.

About You

Bachelor’s degree in Safety Management, Security, Logistics, Supply Chain, Business Administration, or related field.

5–10+ years of experience in safety, security, loss prevention, compliance, or warehouse operations (international experience preferred).

Strong knowledge of EHS, fire safety, asset protection, and operational risk management.

Experience in auditing, compliance investigations, or risk-control frameworks.

Ability to work cross-functionally and collaborate with global teams.

Strong analytical, problem-solving, and communication skills.

Mandarin language ability is a plus for cross-border collaboration.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

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