M365 Engineer

At Sony Music Publishing (“SMP”) , we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world’s greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage. From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Learn more about SMP at https://www.sonymusicpub.com/en .

Why join Sony Music Group?

Here at Sony Music Group, we are shaping what’s next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people.

This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too.

Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.

About the Department

IT oversees all technology and software throughout Sony Music Publishing

About the Role

The Microsoft 365 Engineer is responsible for the design, implementation, administration, optimization, and support of the Microsoft 365 platform. This role ensures the availability, performance, security, governance, and adoption of Microsoft 365 services across the enterprise.

The engineer serves as a technical expert for Microsoft 365 technologies including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Entra ID (Azure AD), Power Platform, Microsoft Purview, Microsoft Defender, and Microsoft 365 Copilot. The role partners closely with cybersecurity, infrastructure, compliance, service management, and business stakeholders to deliver a secure and productive digital workplace experience.

What You’ll Do:

Microsoft 365 Platform Administration

Administer and support Microsoft 365 services including:

Exchange Online

Microsoft Teams

SharePoint Online

OneDrive for Business

Microsoft Entra ID (Azure AD)

Microsoft 365 Groups

Microsoft 365 Apps

Microsoft 365 Copilot

Manage licensing, service configurations, and tenant administration.

Monitor platform health, performance, and service utilization.

Lead troubleshooting and resolution of complex technical issues.

Collaboration & Productivity Solutions

Design and implement collaboration solutions that improve employee productivity.

Configure and maintain Teams telephony, meeting, and collaboration capabilities.

Support SharePoint Online site architecture, document management, and information architecture.

Develop and maintain standards for Teams, SharePoint, and OneDrive usage.

Security & Compliance

Implement and maintain Microsoft security and compliance controls.

Configure and manage:

Microsoft Defender

Conditional Access Policies

Multi-Factor Authentication (MFA)

Data Loss Prevention (DLP)

Retention and Records Management

Sensitivity Labels

Information Protection Policies

Partner with security and compliance teams to meet regulatory and corporate requirements.

Participate in security assessments, audits, and remediation activities.

Microsoft 365 Copilot & AI Enablement

Support deployment and adoption of Microsoft 365 Copilot.

Configure governance controls for AI-enabled services.

Assist business teams in identifying use cases and opportunities for productivity improvements.

Monitor licensing, adoption metrics, and user feedback.

Automation & Process Improvement

Develop automation solutions using:

PowerShell

Power Automate

Power Apps

Microsoft Graph

Streamline operational processes and reduce manual effort through automation.

Create and maintain scripts for administration, reporting, and maintenance tasks.

Architecture & Project Delivery

Participate in technology projects involving Microsoft 365 services and integrations.

Provide technical leadership for migrations, upgrades, and platform enhancements.

Evaluate new Microsoft features and recommend adoption strategies.

Produce design documentation, implementation plans, and operational procedures.

Operational Support

Serve as a Tier 3 escalation resource for Microsoft 365-related incidents and problems.

Participate in on-call support and major incident management processes as required.

Maintain service documentation, knowledge articles, and technical standards.

Support change management and release management activities.

Who You Are:

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

Equivalent experience may be considered in lieu of formal education.

Experience

5+ years of experience administering Microsoft 365 environments.

Experience supporting enterprise-scale Microsoft 365 tenants.

Experience implementing security and compliance controls within Microsoft 365.

Experience with hybrid identity and authentication technologies.

Experience with PowerShell scripting and automation.

Technical Skills

Microsoft 365 Administration

Microsoft Teams Administration

Exchange Online

SharePoint Online

OneDrive for Business

Microsoft Entra ID (Azure AD)

Microsoft Defender

Microsoft Purview

Power Platform

Microsoft 365 Copilot

Exchange Hybrid Deployments

PowerShell

Microsoft Graph API

Identity & Access Management

Conditional Access

MFA and Zero Trust Security Principles

Preferred Qualifications

Microsoft Certified: Enterprise Administrator Expert

Microsoft Certified: Messaging Administrator Associate

Microsoft Certified: Teams Administrator Associate

Microsoft Certified: Identity and Access Administrator Associate

Microsoft Certified: Information Protection and Compliance Administrator Associate

ITIL Foundation Certification

Experience with Azure services and cloud infrastructure.

Experience supporting global enterprises and multinational organizations.

Preferred Certifications

Microsoft 365 Certified: Administrator Expert

Microsoft Certified: Power Platform Fundamentals

Microsoft Certified: Security, Compliance, and Identity Fundamentals

Certified Scrum Product Owner (CSPO)

SAFe Product Owner/Product Manager (POPM)

ITIL Foundation or ITIL Managing Professional

What We Give You:

You join an inclusive, collaborative, and global community where you have the opportunity to fuel the creative journey

A modern office environment designed to foster productivity, creativity, and teamwork

An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching

Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans

We invest in your professional growth & development

Time off for a winter recess

DISCLAIMER:

The anticipated annual base salary for this position is:

$104,400.00-$149,100.00 This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the