Maintenance Coordinator

Job Title:

Maintenance Coordinator

Compensation

$55,000.00/annum CAD

Department:

Maintenance & Facilities

Start Date:

ASAP

Reports to:

Facilities Manager

Terms of Employment:

Full-Time, Salary

Location:

Etobicoke, Ontario

Submit Application By:

11:59pm on Sunday, October 25, 2026

About Us:

Lush Cosmetics has more than 250 retail stores between Canada and the USA alone, with our Canadian Manufacturing and Distribution Center located in Toronto, ON .

Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism, and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities, as well as giving back to organizations that can make a difference.

We Offer:

Inclusive working atmosphere where diversity and individuality are valued and celebrated

Up to 50% off our products, both online and at our retail locations

Steel-Toed Boot Reimbursement Program (up to $150 CAD after 30 days of active employment)

Immediate eligibility for our department-specific bonus program

Team appreciation events

Employee and Family Assistance Program (EFAP)

A growing, dynamic business where personal development is encouraged

Complimentary coffee/tea in the employee lunchrooms

Gender neutral restrooms and changing rooms

The Role: Maintenance Coordinator - Contract

What you do (Responsibilities):

Practice safe work and identify unsafe situations to the appropriate individuals

Adhere to company and departmental policies and best practices for quality, cleanliness, and health and safety

Schedule and participate in regular site inspections of facilities and equipment

Create Service Tickets based on the inspection report, and monitor service tickets until they are resolved

Set an example in adherence to Health and Safety Standards

Create Purchase Orders for maintenance equipment and parts

Maintain positive relationships with Distributors, Contractors, Service Providers, Room Managers, and Supervisors

Assign Service Tickets to the appropriate Staff Member, Contractor, or Service Provider

Resolve Service Tickets by scheduling the appropriate Contractor or Service Provider

Support the Maintenance team in completing maintenance tasks relevant to your training and skills

Maintain a Preventive Maintenance Schedule

Communicate professionally in person, by phone, and through email

Ensure guests have confirmed appointments and are provided with appropriate personal protective equipment during their visit

Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities, while ensuring safety and SOP guidelines are being followed.

Perform general housekeeping and equipment cleaning duties as required

Represent the ethics and culture of the Lush brand

Inventory management of stores, spare parts, and materials

Optimize CMMS integration

Monthly KPI reporting

Who you are (Qualifications):

Required:

Current Lush employee

Flexible to work weekends, holidays, and occasional overtime

Confident with basic mathematics, ability to count, including addition and subtraction

Accustomed to working in a highly seasonal, high-pressure environment

Capable of physical activities such as standing for long durations, bending down, pulling, and pushing

Holds a valid Class 5 driver’s license

Forklift, siccor lift, or walkie jack certified

Proficient in Google Suite (GMail, GChat, GMeet, GDoc)

Success in identifying, documenting, prioritizing, and closing tasks

Demonstrated process improvement experience, focused on the ability to find the root cause

Maintain a positive attitude and engage in your work

Ability to achieve daily goals consistently

Excellent problem-solving, communication, and organizational skills

Able to plan, prioritize, and organize multiple tasks

Open and adaptable to daily feedback on performance

Reliable, consistent attendance, punctual, and dependable

Competency in English: reading, writing, and speaking

Preferred:

Mechanical equipment and process knowledge

1-2 years’ administrative or maintenance experience in cosmetics, pharmaceuticals, or the food industry

Ticket system and/or CMMS experience (Computerized maintenance management system, such as Hippo)

Experience or familiarity with Industrial Equipment (Industrial Mixers, Pneumatic Systems, Hydraulic Systems, Labelling Lines)

Experience or familiarity with hand or powered tools

Well-versed in Lush’s Health and Safety Program

First Aid Certified

Only select applicants will be considered for this opportunity based on our selection criteria.

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected, and enforced by the law under federal or provincial/state jurisdiction.

Wage/Salary Range

$55,000 — $55,000 CAD

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Lush Handmade Cosmetics participates in E-Verify in certain US states including AL, GA, NC, SC, FL, AZ, UT, TN and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.

Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92 . We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.