Maintenance Manager (High-Rise)

Job Overview

The Maintenance Manager is responsible for the effective daily leadership and administration of the onsite maintenance team with the objectives of safely, efficiently, and effectively operating machinery and systems. The Maintenance Manager must ensure the highest level of professionalism while meeting/exceeding the needs of the residents and ownership and a commitment to achieving the goal of 100% uptime and customer satisfaction throughout the maintenance team. This position will travel regularly between multiple communities.

Key Responsibilities

Provide Class “A” customer service – Building a good rapport with residents and going above and beyond whenever possible

Effectively manage assigned staff to include activities such as assigning work, providing supervision and direction as needed

Ensure prompt and efficient service by the maintenance team members

Partner with Property Manager to adhere to budgets, forecast budgets and financial reviews

Develop multi-year capital project plans and manage the process to complete the capital projects

Oversees the condition and preventive maintenance programs of key asset systems; HVAC systems, fire protection, sprinkler suppression, retail kitchen hood systems, plumbing – sewer mains/ structural building plumbing, sump pumps, vertical transportation, electrical switchgear distribution, natural gas generators and ATS configuration and testing requirements etc.

Responsible for renovations and various aspects of new construction

Participates in annual budget planning and provides input to vendor selection

Perform regular site inspections to assess physical property condition, compliance and overall administration

Ensure apartment turn overs and work orders are completed in a timely fashion

Oversee the activities of contractors working within the building.

Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building’s staff and occupants work in a safe environment

Ensure compliance with all regulatory laws and guidelines are met as they relate to the operation of the building’s infrastructure

Maintain all infrastructure and compliance documentation for the building including up-to-date building drawings and single lines as well as documentation mandated for maintaining regulatory compliance with Federal, State or Local law

Perform other duties as assigned

Qualifications

High School Diploma

Current Driver's License

EPA Section 608 Universal Certification

Master of Electrician and Plumbing preferred

At least 10 years of Residential maintenance experience

At least 8 years building facilities operation experience in a luxury apartment

Minimum of 5 years supervisory experience as senior engineer/technician or equivalent position in facilities management

Building automation systems experience required

Proven experience providing excellent customer service

Extensive knowledge of HVAC, electrical, and plumbing systems in multi-family housing and mid to large size facility operations

Exposure to budgeting and basic accounting

Understands elevator maintenance, fire sprinkler/alarm systems and high-rise buildings

Proficient with computers and relevant computer programs

General understanding and use of Microsoft Office, Microsoft Word, Excel, and Outlook

Experience with Yardi preferred

Excellent communication and leadership skills

Strong problem-solving skills

Ability to work after hours, as needed including on-call rotation

Must be highly credible and trustworthy, and operate with high degree of integrity

Must hold oneself and others accountable and strive for a high level of excellence

Must have a positive, can-do attitude and be able to fuel growth and innovation

Must be customer-focused and results-oriented

Must want to continuously learn and develop

Exceptional oral and written communication, active listening, and organizational skills

Ability to establish strong working relationships with others in team setting

Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment

Self-directed and able to work independently, with minimal supervision

Physical Demands & Work Environment

Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach

Push, pull or lift up to 50 pounds

Continuous repetitive motions

Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards

Benefits

• Compensation:
• - Competitive Salary with Bonus Potential
• - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

• Career Development
• - Opportunities for Advancement within our expanding portfolio
• - Annual Professional Development Funds to fuel your growth

• Employee Perks:
• - Employee Discount for added benefits
• - Enjoy a Friendly Work Environment that values collaboration

• Additional Benefits:
• - Explore more perks and possibilities for growing your career with Comstock Companies! Discover what sets us apart!