MANAGEMENT ASSOCIATE (TRAINEE MANAGER)

We're on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation.

Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.

Programme Progression

Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations:

Career Path for candidates

Customer Service Executive ->Senior Customer Service Executive -> Supervisor -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager

THE PROGRAM

The Management Associate Program is an entry-level 2-year program and progression is dependent on the performance of the Management Associate.

Phase 1: Retail Exposure Program

Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at:

• •Shop Tour - Understanding the trading areas
• •Selling Floor - Display standards, color coordination of products etc
• •Stock Room - Inventory Management
• •Pricing & Product Knowledge
• •Promotion & Sales Process
• •Customer Service Standards
• •Sales / Targets Achievement
• •People Management and Development
• •Documentation and procedures

Phase 2: Leadership Development Program

Leading & Coaching Sales Associate in the retail outlets for the day-to-day sales and operations duties

• •Managing sales targets including setting and monitoring of sales targets
• •Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
• •Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
• •Managing visual display
• •Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
• •Quarterly presentations to the Operations Team and Management

Requirements:

• •Degree in Business Management or a related discipline (2024 - 2026)
• •Prepared to work retail hours and on weekends and Public Holidays
• •Prepared to work in a fast-paced environment.
• •Effectively bilingual in English and a second language
• •Possess effective interpersonal skills and loves to interact with people from all walks of life
• •Sales-oriented and self-motivated to achieve sales targets
• •Possess good salesmanship and an excellent sense of entrepreneurship
• •Able to work effectively with a diverse workforce i.e. people of different age, race, nationality, etc
• •Strong interest in fashion-styling
• •Fun, vibrant & outgoing personality with a great personal style
• •A keen sense of fashion and a passion for the fashion industry

Notify us about your interest in potential future opportunities by clicking Get Started below. Alternatively, you can create an account by clicking Sign In at the top of the page, allowing you to set up email alerts for new job postings that align with your preferences.