Management & Program Analyst

Summary

This position is located with Bonneville Power Administration, in Strategy & Oversight Team (NSSS), Contracts & Strategic Sourcing (NSS), Supply Chain Services (NS), Chief Administrative Office (N). A successful candidate in the Management & Program Analyst position will serve as the Product Owner, business lead, and subject matter expert responsible for the Integrated Contract Lifecycle Management (ICLM) system that supports BPA's short/long-term outsourcing goals.

Duties

As a Management & Program Analyst, you will: Oversee day-to-day business operations, coordinates software upgrades and patches, manages user roles/licenses, tracks defect resolution, and monitors upstream/downstream system dependencies. Lead and coordinate User Acceptance Testing (UAT) and regression testing for new system enhancements, releases, and software modifications to ensure solutions meet business requirements and verifies system stability prior to production deployment. Act as the central liaison between contracting professionals, executive leadership, BPA IT, governance groups, and external software vendors; communicates complex technical needs to non-technical stakeholders and aligns business priorities with technical implementation plans. Collaborate with Contracting Officers to develop Statements of Work (SOWs) and define requirements for vendor tasks beyond existing contracts; monitors vendor performance, coordinates delivery schedules, and manages technical deliverables to mitigate contract and program risks. Establish data quality rules, reviews and certifies cybersecurity/internal controls to ensure contract records and automated clause functionality comply with Bonneville Purchasing Instructions (BPI) and agency records control schedules. Design and deliver user training, creates help guides, maintains the Integrated Contract Lifecycle Management (ICLM) Continuity Handbook, and ensures comprehensive technical and procedural documentation is accessible to all stakeholders.

Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level [GS-12] in the Federal service. Specialized experience for this position is defined as: 1) leading change management strategies to drive user adoption across the agency; 2) applying user testing to identify system defects and validate software releases prior to production implementation; 3) translating complex business needs into functional and technical system specifications for an enterprise-level business application; AND 4) guiding staff across the agency learn, accept, and comfortably use new tools and processes. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

There are no specific education requirements or substitution of education for experience for this position.