Management & Program Analyst

Summary

The Management and Program Analyst, under the Senior Advisor¿s supervision, within the Air Traffic Organization (ATO), Mission Support Services (AJV), provides support to the Vice President, Deputy Vice President, and Front Office staff of AJV. The Management and Program Analyst, will perform a variety of assignments to assist high-level management with day-to-day operations.

Duties

The Management and Program Analyst performs a combination of routine, multiple, and varying assignments under the general direction of a manager, project/program manager, team leader, or more experienced professional. Works with higher - and lower level staff in the day-to-day operations. Applies experience and detailed knowledge of analytical methods to analyze programs and collect data to plan and accomplish assignments in support of the assessment of program activities and identification of issues affecting program effectiveness and efficiency. Serves as an individual contributor and/or team member supporting programs and administrative activities within a defined area of responsibility. Assists with reviewing administrative processes and documentation for compliance with established policies and procedures. Supports activities involving procurement, property, travel, time and attendance, records management, and other office programs by gathering information, reviewing documentation, and identifying items requiring follow-up. Assists with monitoring program and organizational performance by collecting information from established sources and automated systems. Maintains assigned data and information and performs analyses to support reports, briefings, and responses to requests for information by higher-level analyst. Collects, organizes, and analyzes qualitative and quantitative data to support assigned programs, projects, and organizational activities. Conducts research and applies established policies, procedures, and analytical methods to assigned tasks. Assists with the collection and analysis of information related to organizational programs, including performance management, workforce programs, ethics, telework, travel, records management, and other assigned administrative programs. Identifies data trends, discrepancies, and issues and brings matters requiring additional analysis or resolution to a manager or more experienced professional. Uses automated systems and business tools, including CASTLE, Labor Distribution Reports (LDR), SharePoint, Excel, PowerPoint, Word, E2, PRISM, US Bank, and other applicable systems, to collect and analyze information for assigned programs and activities. Collects and reviews labor distribution, time and attendance, travel, procurement, property, and other administrative information using established systems and procedures. Identifies discrepancies or missing information and coordinates with appropriate personnel to obtain or correct information. Prepares analytical data summaries, tables, charts, graphs, and other written materials for use by managers and more experienced professionals in reviewing program activities and making management decisions. Contacts are primarily internal to the Mission Support Services (AJV) or Air Traffic Organization with a manager and other employees to share information, provide data and/or written analyses, and/or explain the statuses of assignments. Provides routine information to employees and organizational staff, and external customers to explain program regulation and gathering information. Refers problems and work issues to a manager, project/program manager, team leader, or more experienced professional when guidelines are not available or applicable. Established policies/procedures provide guidance for most assignments, but allow some discretion for employee to select the most appropriate approach(es). Typically receives guidance on selecting approaches from a manager, project/program manager, team leader, or more experienced professional. Work is reviewed frequently during assignments and at completion to ensure timeliness, policy compliance and alignment with the requirements of the project or other work activity. Work activities typically support activities of the organizational unit and may affect project/program objectives for the AJV and the ATO.

Qualifications

Candidates must have one year (52 weeks) of SPECIALIZED EXPERIENCE equivalent to at least the next lower grade level (FV-F or FG/GS-10) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization. SPECIALIZED EXPERIENCE is defined as: Experience conducting research and applying established policies, procedures, and analytical methods to assigned tasks. Experience identifying problems or missing information, and coordinates with appropriate personnel to obtain or correct information. You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered. Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. *Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.* Applicants may be asked to verify information on your application for employment with the FAA. **All qualification requirements must be met by the closing date of this vacancy announcement.** Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical, and referred to the selecting official for selection consideration.

Education

Education cannot be substituted for experience.