Management & Program Analyst

Summary

This position is located at the Tomah, WI VA Medical Center. The main purpose is to perform management and analysis, and act as the facility liaison for the Director's Office. It unilaterally provides support, advice, and recommendations on all matters relative to the coordination, integration, and synchronization of staff actions, events, and activities which can affect the involvement of the Director while contributing to the continuity & internal direction of the Office of the Director.

Duties

Major Duties Serves as a key administrator and works closely the other administrative positions within the Directors office, will assist with the coordination of administrative matters between the administrative staff defining administrative requirements; and providing advice to the director on related issues. Provides assistance requirements in the section maintaining logs of administrative tasks of the other administrative positions. Incumbent provides a key role in assisting in the implementation, maintenance, tracking, and trending of all action items received. Incumbent is the administrative liaison to VISN Office on action items, inquiries and/or requests are handled expeditiously; responses are reviewed for proper content and returned within the expected timeframes to the appropriate program. Incumbent analyzes data collected to create improvement processes and maintain documentation. Uses the techniques to transform data into meaningful and useful information for business analysis purposes. Trends and analyzes data to assist senior management in decision-making. Gathers and organizes narrative and statistical information using established methods, techniques, and precedents such as review of databases, and comparisons of past, present, and related programs. Reviews and studies administrative processes to identify such procedural problems such as the duplication/overlapping of clerical functions or the need for revision of program procedures. Formulates recommendations for modifying, revising, or implementing procedures to improve the effectiveness and efficiency of administrative operations. Maintains electronic and paper records of applicable correspondence. Completes a comprehensive review of all incoming requests on Congressional offices and other federal agencies. Ensures overall accuracy and clarity of their content; ensures correspondents are in compliance with required specification and brings to the attention of the submitting Directorates discrepancies requiring corrections or clarification. Tracks corrective action plans to completion, proofreads and edits all correspondence in accordance with VA policies and grammatical standards before they are given to the Director or subordinate staff for signature. Incumbent will work independently in establishing priorities and setting completion dates. Incumbent will be proficient with written and verbal skills in the performance of daily responsibilities. Incumbent will draft communications, letters, memos, and presentations. Incumbent will enter, and extracts information from a variety of databases both VA and non-VA. Incumbent will back up administrative positions when needed or the counter part is out of the office. Work Schedule: 8:00 am - 4:30 pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst/PD221340 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Communication and interpersonal relations, including the ability to appropriately and courteously relate to internal and external customers. Maintenance of confidentiality of patient/employee information, electronic and print. Work with the Performance Improvement program. Function in the Director's Office in a safe manner, including infection control and the correct operation of equipment. Knowledge of organizations, programs, and requirements of health care delivery systems in general as well as within VHA. The incumbent must be knowledgeable at analyzing, assessing, and interpreting data and presenting that data as meaningful information. Knowledge and ability to use Microsoft Office suites, such as Word, Excel, PowerPoint, some experience with Access data base would be a plus. Knowledge of grammar, spelling, punctuation, and required formats in various materials. Knowledge of various reports required for the organization. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 year equivalent to at least GS-7 or master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond GS-7. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.