Management Trainee - Operations

About Zippee:

• •Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
• •Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
• •Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
• •Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description:

• •We are looking for a driven and detail-oriented Management Trainee – Dark Store Operations to join our fast-paced operations team in Gurgaon.
• •This role is designed as a launchpad into operations leadership at Zippee. You’ll work closely with senior team members across dark store operations, inventory, fulfilment, and manpower management, with significant ownership from day one.
• •This role is based in our HQ, but you must be comfortable with frequent travel to stores and other operating locations.

Roles & Responsibilities:

• •Manage day-to-day dark store operations across inbound, inventory, picking, dispatch and outbound.
• •Drive fulfilment SLAs across 30-minute, 120-minute and same-day deliveries.
• •Monitor inventory accuracy, stock availability, audits and reconciliation.
• •Track and improve fulfilment TAT, picking accuracy, dispatch timelines and store productivity.
• •Support manpower planning, shift management and workforce productivity.
• •Work closely with delivery partners, vendors and internal teams to resolve operational issues.
• •Maintain daily MIS, identify gaps and drive process improvements on-ground.
• •Take ownership of new operational projects as the network scales.

Qualifications:

• •0–3 years of experience in Operations; strong fresh graduates are also welcome to apply.
• •Exposure to quick commerce, e-commerce, logistics, warehousing or B2B operations is preferred.
• •Strong problem-solving ability and comfort working with data/MIS.
• •Someone who enjoys being on-ground, solving problems and taking ownership, rather than working only from a desk.
• •Flexibility to travel across stores, cities and operating locations is important for this role. Comfortable working in a fast-moving startup environment where priorities can change quickly.

What you'll get:

• •Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era.
• •Annual company retreat.
• •Steep learning curve, high ownership, and the chance to grow fast as we scale.