Manager/ Assistant Manager (Malvern)

Privé Salon is growing—and we’re looking for our next leader.

We are currently hiring for both Manager and Assistant Manager roles , with flexibility for part-time or full-time, depending on experience, strengths, and alignment. Our goal is to bring in the right people first—and then place them in the right role.

This is an opportunity to step into a leadership position within a high-end, fast-paced salon environment focused on delivering an exceptional guest experience and building a strong, positive team culture.

Who You Are

You are:

Naturally positive, warm, and people-focused

Someone who takes pride in creating a luxury-level guest experience

A clear and confident communicator

Highly organized and detail-oriented

A problem solver who takes initiative and ownership

Comfortable leading, coaching, and holding standards

Someone who thrives in a fast-paced, high-expectation environment

You don’t just “help run things”—you elevate them.

What You’ll Do

Depending on experience and role placement, responsibilities may include:

Guest Experience

Ensure every guest has a seamless experience from check-in to checkout

Handle guest concerns with confidence and professionalism

Support and elevate front desk operations

Team Leadership

Lead by example and help set the tone for culture, energy, and standards

Communicate expectations clearly and consistently

Support coaching, accountability, and team development

Operations & Organization

Help manage daily salon flow, scheduling, and team support

Maintain a clean, organized, and elevated salon environment

Support systems, processes, and behind-the-scenes operations

Business Performance

Support retail recommendations and guest education

Help drive key metrics like prebooking, retention, and overall guest satisfaction

Identify opportunities for improvement and take action

Compensation & Growth

Assistant Manager: starting at $20/hour

Manager: starting at $25/hour

Final role placement and compensation will be based on experience, leadership ability, and overall fit.

We are committed to continued development and education , with opportunities to grow as the company expands.

What We’re Looking For

Experience in salon, spa, hospitality, or service-based leadership preferred

Strong background in customer service and team leadership

Ability to stay calm, solution-oriented, and professional under pressure

A mindset of ownership, accountability, and growth

Why Privé?

Competitive pay with clear growth potential

Continued development and education opportunities

A positive, high-performing, team-driven environment

The opportunity to be part of a brand building the Ritz-Carlton standard of the salon industry

If you’re someone who cares deeply about people, experience, and performance—and you’re ready to step into leadership—we’d love to meet you.