Manager

Description

Job Title: Front of the House Manager

Job Summary:

We are seeking a dedicated and experienced Front of the House Manager to oversee the daily operations of our full-service restaurant. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain a welcoming atmosphere for our guests.

Key Responsibilities:

- Supervise and coordinate front of house staff, including servers, hosts, and bartenders

- Ensure high standards of customer service and satisfaction

- Manage reservations and seating arrangements to optimize guest flow

- Train and mentor staff on service standards and restaurant policies

- Handle customer inquiries, complaints, and feedback in a professional manner

- Monitor and maintain cleanliness and organization of the dining area

- Collaborate with kitchen staff to ensure timely and accurate food service

- Assist in managing inventory and ordering supplies as needed

- Implement and uphold health and safety regulations

Skills and Qualifications:

- Proven experience in a management role within the restaurant industry

- Strong leadership and team management skills

- Excellent communication and interpersonal abilities

- Ability to work in a fast-paced environment and handle multiple tasks

- Knowledge of food and beverage service standards

- Proficient in point-of-sale systems and restaurant management software

- Strong problem-solving skills and attention to detail

- Flexibility to work evenings, weekends, and holidays as required

We offer a competitive salary and benefits package, along with opportunities for professional growth within our organization. If you are passionate about the restaurant industry and have a commitment to excellence, we encourage you to apply.

Requirements

Skills and Qualifications Required:

Must be at least 18 years of age (21 for Cocktail Servers).

Excellent physical coordination. Attention to detail.

Courteous and Guest First attitude. Team player.

High energy level; stamina; handles pressure well.

Dependable and reliable. Flexible schedule, when necessary.

Personal cleanliness.

Excellent verbal communication. Able to speak, read, and understand English. Able to perform simple mathematical calculations and handle money.

Physical Requirements:

Able to move throughout all areas of the restaurant.

Able to lift up to 25 pounds on a tray. Good sense of balance.

Able to climb ladders and stairs.