Manager, Business Partnering Operations​ (HRBP)

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Maximum Term/Fixed Term (Fixed Term)

ABOUT THE JOB

As a Manager, Business Partnering Operations , you'll e nable scalable, efficient, and standardised HR delivery across the employee lifecycle. This role focuses on process excellence, operational consistency, and scalable HR program execution to support growth.

YOUR KEY ACCOUNTABILITIES ​

1. Process Excellence:

Drive continuous improvement and streamline HR processes across Talent Acquisition , Colleague Services, Talent Learning & Culture teams ​

Identify inefficiencies and implement streamlined, scalable solutions

​ 2. Standardisation: Establish consistent, end-to-end HR lifecycle processes across the business units ​

3. Scalable Delivery:

Own and deliver core HR programs (e.g. performance cycles, talent reviews, engagement) at scale ​

Ensure operational readiness and sustainability of HR programs

4. Employee Lifecycle Operations: ​

Oversee onboarding, engagement pulse activities, and key HR checkpoints

Ensure effective execution of performance management (PIP, EOY) and policy implementation

5. Employee Relations (ER) & Compliance : ​

Support ER and misconduct processes with consistency and rigour

Ensure compliance with policy, governance and reporting

6. Reporting & Insights: ​

Deliver regular HR reporting (monthly metrics)

Provide operational data to inform decision-making

7. P&C Integration: Enable seamless collaboration across CoEs and Business Partnering teams

8. Team Leading ​

YOUR SKILLS & EXPERIENCE:

Working experience in tech environment (preferred)

Team leading experience

• •Operational & Delivery Expertise:
• + Strong track record in driving operational excellence at scale
• + Experience in standardising processes across multiple business units
• + Demonstrated ability to manage high-volume, complex delivery environments

• •Stakeholder & Collaboration Experience:
• + Experience working across HR, CoEs and business teams
• + Ability to coordinate multiple stakeholders to deliver integrated outcomes
• + Exposure to matrix organisations preferred

• •Data & Systems Experience:
• + Experience working with HR systems (e.g. Workday, reporting tools)
• + Strong capability in HR reporting, metrics, and data-driven operations
• + Ability to translate data into operational insights

• •Governance & Compliance:
• + Experience managing HR processes with strong compliance and control requirements
• + Familiarity with policy implementation and audit readiness.

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THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

Attractive salary

20-day paid annual leave and 7-day paid sick leave

13th month salary and Annual Performance Bonus

Premium healthcare for yourself and family members

Monthly allowance for team activities

Premium welcome kit and occasional gifts of appreciation

Extra benefits on your work anniversary

2. Exciting career and development opportunities

Large scale products with modern technologies in banking domain

Clear roadmap for career advancement in both technical and leadership pathways

Access to digital learning platform such as Udemy

Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

Sponsored English course with native teachers

Opportunity for training in Australia

3. Professional and engaging working environment

Hybrid working model and excellent work-life balance

State-of-the-art & modern Agile office

Food and beverages in the office pantry

Employee Assistance Program to improve your physical and mental health

Annual team activities and company events

A solid and talented team behind you – great people who love what they do

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.