Manager, Capital Markets

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.

We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.

We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.

• About the Role:
• We are looking for a Manager to join our Capital Markets team, with a focus on hands-on execution across Upgrade's institutional funding programs — warehouse facilities, forward flow whole loan sales, and securitizations — spanning our lending products (personal loan, home improvement, indirect auto, BNPL, Card and more). This is an execution-oriented seat: you will be the primary or backup point person keeping live transactions moving day to day, working alongside the team's Institutional and FI execution leads.

This position reports into the VP of Capital Markets and is based in our San Francisco office in a hybrid capacity (Tuesdays, Wednesdays, and Thursdays in office).

What You'll Do:

Serve as primary or backup execution support on a subset of Upgrade's lending products, partnering with the Institutional and FI Execution Leads on live warehouse, forward flow, and securitization transactions

Own the day to day mechanics of deal execution: allocation reports, purchase confirmations, loan tape reviews, funding and settlement coordination, and closing checklists

Support warehouse and ABS reporting as a backup owner — covenant monitoring, borrowing base calculations, and timely delivery of investor reporting deliverables, in partnership with the team's warehouse reporting leads

Review and help negotiate legal documentation for structured finance transactions (purchase agreements, servicing agreements, side letters) alongside internal and outside counsel

Analyze collateral performance using Excel, SQL, and Tableau to support pricing, structuring, and ongoing surveillance discussions

Coordinate with Institutional Sale and Investor Ops stakeholders to ensure a smooth experience for bank, credit union, and institutional investor counterparties

Work cross-functionally with investor sales, credit, product, treasury, and engineering teams to support balance sheet management and data integrity across funding channels

Support onboarding of new institutional investors, warehouse facilities, and securitization counterparties, including operational setup and due diligence

Take on ownership of ad hoc projects as the team's funding programs scale

What We Look For:

4 + years of experience in capital markets, asset-backed finance, or a related consumer lending function.

Familiarity with consumer lending and credit underwriting, and asset-based/structured finance more broadly (warehouse facilities, forward flow, and/or ABS)

Proficient in Excel; SQL and/or Tableau experience a plus

Execution-oriented — comfortable owning deliverables and deadlines on live transactions in a fast-paced environment

Strong written and verbal communication skills, with the judgment to work directly with external counterparties

Highly organized, detail-oriented, and strong client service skills

• About the Role:
• We are looking for a Manager to join our Capital Markets team, with a focus on hands-on execution across Upgrade's institutional funding programs — warehouse facilities, forward flow whole loan sales, and securitizations — spanning our lending products (personal loan, home improvement, indirect auto, BNPL, Card and more). This is an execution-oriented seat: you will be the primary or backup point person keeping live transactions moving day to day, working alongside the team's Institutional and FI execution leads.

This position reports into the VP of Capital Markets and is based in our San Francisco office in a hybrid capacity (Tuesdays, Wednesdays, and Thursdays in office).

What You'll Do:

Serve as primary or backup execution support on a subset of Upgrade's lending products, partnering with the Institutional and FI Execution Leads on live warehouse, forward flow, and securitization transactions

Own the day to day mechanics of deal execution: allocation reports, purchase confirmations, loan tape reviews, funding and settlement coordination, and closing checklists

Support warehouse and ABS reporting as a backup owner — covenant monitoring, borrowing base calculations, and timely delivery of investor reporting deliverables, in partnership with the team's warehouse reporting leads

Review and help negotiate legal documentation for structured finance transactions (purchase agreements, servicing agreements, side letters) alongside internal and outside counsel

Analyze collateral performance using Excel, SQL, and Tableau to support pricing, structuring, and ongoing surveillance discussions

Coordinate with Institutional Sale and Investor Ops stakeholders to ensure a smooth experience for bank, credit union, and institutional investor counterparties

Work cross-functionally with investor sales, credit, product, treasury, and engineering teams to support balance sheet management and data integrity across funding channels

Support onboarding of new institutional investors, warehouse facilities, and securitization counterparties, including operational setup and due diligence

Take on ownership of ad hoc projects as the team's funding programs scale

What We Look For:

4 + years of experience in capital markets, asset-backed finance, or a related consumer lending function.

Familiarity with consumer lending and credit underwriting, and asset-based/structured finance more broadly (warehouse facilities, forward flow, and/or ABS)

Proficient in Excel; SQL and/or Tableau experience a plus

Execution-oriented — comfortable owning deliverables and deadlines on live transactions in a fast-paced environment

Strong written and verbal communication skills, with the judgment to work directly with external counterparties

Highly organized, detail-oriented, and strong client service skills

What We Offer You:

Competitive salary and stock option plan

Medical, dental and vision insurance with employer paid options

Flexible PTO

Competitive 401(k) and RRSP program

Opportunities for professional growth and development

Paid parental leave

Health & wellness initiatives

The compensation range of this position in San Francisco, CA is USD $140,000 - $160,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.

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Environmental & Working Conditions

Work is performed indoors in a fast-paced environment that requires the ability to manage multiple priorities and meet established workflows, schedules, and service expectations.

Employees regularly input, retrieve, and exchange information accurately using digital systems and applications to support operational and customer service objectives.