Manager - CE Office, Business Manager

Define your future at HL Bank Singapore

Functional (job responsibilities)

1. Process Optimization & Transformation (Operational Excellence)

Process Transformation: Identify operational bottlenecks and lead end-to-end process re-engineering initiatives to improve efficiency, agility, and business throughput.

Business Enablement: Partner with cross-functional business heads (Risk, Compliance, Operations, IT, HR, Finance) to integrate digital enablers, workflows, automated tools and outsourcing.

KPI & Performance Tracking: Establish operational metrics, benchmark performance, and provide data-driven insights and analytics directly to the CE to support strategic decision-making.

2. Marketing & Corporate Communication

Corporate Communication Strategy: Oversee internal and external executive communications, ensuring alignment with the CE’s vision, company brand values, and strategic priorities.

Marketing Initiatives: Collaborate with the Marketing function to align business growth targets, campaign executions, customer value propositions, and brand positioning with the CE’s growth agenda.

3. Risk Management & Governance

Regulatory Compliance & Controls: Ensure all transformation projects, communication strategies, and operational changes adhere strictly to regulatory requirements, internal control frameworks, and compliance guidelines.

Risk Mitigation: Proactively identify operational, reputational, and compliance risks across business initiatives and implement robust mitigation frameworks.

Committee & Secretariat Support: Prepare agendas, manage actionable follow-ups, and serve as executive liaison/secretariat for senior management committees chaired by the CE.

4. Stakeholder Management & Alignment

Executive Liaison: Serve as the central point of contact and force multiplier between the CE, executive leadership, internal business units, and key external stakeholders.

Cross-Functional Alignment: Foster deep collaboration across matrixed departments to eliminate functional silos and ensure seamless execution of enterprise goals.

• About HL Bank Singapore
• HL Bank Singapore is the Singapore branch of Hong Leong Bank, a premier regional financial services leader headquartered in Malaysia with a rich heritage of over 120 years. Listed on Bursa Malaysia and a key member of the extensive Hong Leong Group, we operate a robust network of approximately 250 branches across Malaysia, with a strategic regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

As a Full Bank in Singapore, we serve as a vital hub for the Group’s regional ambitions. A cornerstone of this strategy is our sophisticated "advisory-first" wealth proposition through HLB Private Bank and HLB Priority . By combining our deep Asian market roots with a landmark strategic alliance with Swiss private bank Lombard Odier, we provide world-class wealth architecture and bespoke solutions for our clients.

Beyond our wealth focus, we deliver excellence through four core business pillars: Business & Corporate Banking, Personal Financial Services, Private Wealth Management, and Global Markets . This "Integrated Approach" allows our talent to collaborate seamlessly across segments, ensuring we effectively meet the multifaceted needs of high-net-worth individuals, business founders, and corporate enterprises alike.

At HL Bank Singapore, our people are central to our success, and as a recognized Human Capital Partner (HCP) by TAFEP, we are committed to progressive workplace practices and your professional development. We seek digitally inclined, customer-centric performers who thrive in a technology-focused environment, where we empower our teams with AI-enhanced tools and next-generation platforms to lead the industry. As part of a large, diversified conglomerate, we offer unrivaled opportunities to explore new grounds and build a challenging career path within a rapidly expanding regional landscape. Join us to be part of a proven value-creation story and shape the future of your own story at HL Bank Singapore.