Manager, Commercial Fuel Quality & Advocacy

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

• Job Profile Summary
• Lead ONEOK’s enterprise-wide Commercial Fuel Advocacy function and enterprise-level quality programs that protect refined product integrity, support regulatory compliance, optimize product quality margin, and improve asset performance, reliability, and commercial outcomes across pipeline, terminal, facility, and operational environments. As ONEOK’s subject matter expert in refined products fuel advocacy, fuel quality, and related analytical services, this role develops, implements, and continuously improves quality strategies and frameworks that enable the efficient movement of refined petroleum products and other liquid fuels while aligning with business objectives, regulatory requirements, and operational standards.

The Manager will be an advocate for formulating industry policy at the state and federal levels through proactive engagement with various trade associations. Proactively attend technical and regulatory meetings and seek opportunities to broaden understanding of industry issues impacting ONEOK’s refined products business. In addition, strengthen relationships with customers, refiners and trade associations to enhance system performance, uphold ONEOK’s standards across all refined products operations and ensure ONEOK remains well-positioned to influence industry discussions and adapt to evolving regulatory and technical landscapes.

This position will lead one direct report, the Supervisor, Fuel Advocacy, who in turn leads the Quality Control Analyst, and is ideal for a collaborative, technically skilled people leader who is passionate about developing talent. The Manager will coach and manage performance, establish priorities, allocate work based on business and operational needs, and provide technical guidance in product quality practices, analysis, and issue resolution. By fostering an accountable, collaborative, and continuous improvement-oriented environment, the Manager will strengthen team capabilities while advancing innovative solutions that support ONEOK’s operational and commercial objectives.

Essential Functions and Responsibilities

Regulatory Guidance, Industry Advocacy, and Risk Management

Serve as ONEOK’s subject matter expert in refined products fuel advocacy, representing the company’s interests in technical, industry, and regulatory forums.

Advocate for the development of state and federal industry policy through proactive engagement with trade associations and collaboration with Government Relations, Legal, and Fuels Compliance.

Guide the interpretation and application of fuel quality regulations and technical requirements in coordination with Legal and Fuels Compliance to support consistent, compliant business practices.

Lead customer waiver governance, coordinating technical evaluation and appropriate internal review to protect product integrity and support regulatory compliance.

Ensure alignment with regulatory requirements, company policies, and industry standards, and support audit readiness and compliance initiatives related to operational quality and performance.

Identify and mitigate risks related to product quality, asset performance, operational quality, and commercial processes, partnering with ESH, Compliance, and Risk teams to align quality programs with enterprise risk management strategies.

Proactively attend technical and regulatory meetings, monitor emerging issues, and broaden understanding of developments affecting ONEOK’s refined products business.

Maintain ongoing curiosity and a commitment to continuous learning so ONEOK remains well-positioned to influence industry discussions and adapt to evolving regulatory and technical landscapes.

Fuel Quality Strategy and Governance

Lead development and execution of enterprise-wide fuel quality strategies and quality programs that uphold ONEOK’s standards, protect refined product integrity, optimize product quality margin, and align with asset optimization and commercial objectives.

Establish and maintain quality standards, frameworks, and governance processes, ensuring consistent quality practices, processes, and performance expectations across assets, operations, and business units.

Provide subject matter expertise on fuel quality and analytical services-related matters necessary to accommodate refined petroleum and other liquid fuel movements throughout the system.

Guide the evaluation and resolution of product quality issues that limit commercial opportunities, system performance, or operational efficiency, in collaboration operational stakeholders.

Support seasonal product transitions by coordinating technical guidance and quality requirements with commercial, compliance, and operational stakeholders.

Support integration activities related to acquisitions to ensure consistent quality standards and processes.

Data Analytics and Performance Insights

Lead analysis of product quality, performance, and operational data to identify trends, risks, and improvement opportunities.

Manage key quality information systems and ensure data integrity and alignment across systems supporting quality management and asset optimization activities.

Develop and support reporting frameworks, dashboards, and key performance indicators (KPIs).

Translate complex data into actionable insights that drive operational and commercial decision-making.

Commercial Consultation and Stakeholder Engagement

Serve as a key advisor to senior leadership on fuel quality, fuel advocacy, performance, and asset optimization strategies.

Serve as an internal consultant on projects and contracts, identifying fuel quality considerations, addressing technical constraints, and helping stakeholders create commercial and operational value.

Influence decision-making across Commercial, Operations, Engineering, and Compliance functions.

Collaborate with Government Relations, Legal, Fuels Compliance, Analytical Services, and commercial and operational stakeholders, building strong cross-functional partnerships that drive alignment and execution.

Strengthen relationships with customers, refiners, and trade associations to address shared quality challenges, advance industry discussions, and enhance system performance.

Communicate program outcomes, risks, and opportunities to leadership and stakeholders, translating complex technical and regulatory issues into clear business implications and actionable guidance.

People Leadership and Development

Lead one direct report, the Supervisor, Fuel Advocacy, coaching and managing performance and providing development opportunities that strengthen technical, regulatory, and advocacy capabilities; support the Supervisor in leading and developing the Quality Control Analyst.

Establish priorities and allocate work based on business and operational needs, ensuring team members understand their responsibilities, the value of their work, and its alignment with company goals.

Provide technical guidance in product quality practices, analysis, and issue resolution.

Cultivate an accountable, collaborative, and continuous improvement-oriented team culture grounded in technical excellence, curiosity, and continuous learning.

Support knowledge sharing and professional development to strengthen team capabilities and advance innovative solutions that support ONEOK’s operational and commercial objectives.

Education

Bachelor’s degree in, Business, Economics, Political Science, Public Policy, or a related field typically required

Master’s degree preferred

Work Experience

10+ years of experience in product quality, commercial, fuels compliance, operations , or a related field typically required

Experience leading enterprise-level programs or initiatives

Experience