Manager Contract Management

Purpose of the Position

# To track and ensure orders of Mining segment allotted to individual are on time as per schedule.

# To ensure cash flow and profitability of all projects

# To fulfil individual Job responsibilities as provided below.

Major Responsibilities :

Lead a team of Project Managers to ensure that orders from mining sector manufactured, tested, and delivered on time, within budget, and in strict accordance with the contract.

Manage the full project P&L, ensuring the post order margin exceeds the pre-order margin.

Serve as the lead negotiator for contract disputes, liquidated damage claims, and force majeure events.

Act as the pivot between Sales, Engineering, Procurement, and the Shop Floor to resolve bottlenecks in the manufacturing of pumps.

Act as the senior point of contact for customers during project execution cycle.

Review contract orders and conduct Project Kick off meeting with Customers and Internal team for new and critical orders.

Ensure overall fulfillment of customer orders/contracts for increased customer satisfaction.

Support order to cash process & strive for improvements inside & outside of project management by lessons learned approach.

Plan & work towards achievement of Sales Plan as per schedule

Submit final technical & commercial documentation and get the approval – IRN / MDCC

Organize and attend the meetings with Customer / Client / Consultant / Vendors to expedite approvals, advances and / or any other requirements to maintain project schedule

Follow-up / Keep track of LD orders, LD waiver requests with necessary justification and final payment

Track cash flow of order and ensure advances and payments on time.

Communicating effectively with clients to identify needs and evaluate alternative business solutions with project management. - Continually seeking opportunities to increase customer satisfaction and deepen client relationships. - Managing client expectations effectively.

Enhance client relationships through excellent service, follow-up and successful project completion

Ensure timely submission of post order documents and receipt of approval and manufacturing clearances.

Periodic review of orders on hand with the team using SAP reports and other tools. Identify risks and initiate actions for mitigation.

Ensure that all orders are executed within contractual delivery. In case of any delays, identify reasons and ensure receipt of delivery extensions prior to dispatch.

Periodic reporting of the team performance to supervisor in the prescribed format.

Ensure that all requirements as per the KSB QMS and other systems are being followed.