Manager, Facilities & Grounds

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Job Title: Manager, Facilities & Grounds

Department: Facilities Management

Division: Operations

FLSA Status: Exempt

Grade: 8

Salary Range: $66,000 - $82,400

Union: NA

Reports to: Associate Vice President, Facilities Management

General purpose: The Manager of Facilities and Grounds oversees daily facilities maintenance, campus grounds, preventative maintenance programs, and assigned facilities projects. The position provides direct supervision of facilities personnel and coordinates contractors to ensure campus buildings and grounds are safe, functional, well-maintained, and responsive to institutional needs.

The Manager establishes operational priorities, assigns resources, monitors performance, and ensures accountability for work quality, safety, and timely service delivery. Working under the direction of the Associate Vice President of Facilities Management, the Manager exercises independent judgment in daily operations and escalates major capital projects, significant expenditures, and decisions beyond delegated authority.

Summary of Essential Functions:

• •Operations & Maintenance: Direct day-to-day corrective and preventative maintenance programs, trade repairs, and groundskeeping, landscaping and seasonal campus operations across campus facilities.
• •Project and Contractor Management: Oversee facilities projects, contractor schedules, scope implementation, and trade deliverables from initiation through completion to ensure compliance with approved scope, schedules, budgets, quality standards, and safety requirements.
• •Planning and Resource Management: Establish maintenance schedules, prioritize work orders, monitor workloads and service levels, and support departmental budget planning and resource allocation.
• •Safety, Compliance, and Risk Management: Promote a safe working environment, ensure adherence to applicable safety requirements and institutional policies, and address identified hazards and deficiencies.
• •Event Monitoring & Logistics: Coordinate facilities setups, technical/trade support, monitoring, and breakdown for campus events, exhibitions, and seasonal activities.
• •Team Leadership & Administration: Supervise, train, and evaluate facilities staff and student workers while driving operational productivity and safety standards.
• •Institutional Support & Emergency Response: Coordinate facilities support for special events, seasonal operations, and emergency response coverage.

Essential Duties & Responsibilities:

Facilities Operations & Maintenance

• •Conduct the coordination and implementation of work orders, projects and tasks to plan, schedule, and direct routine, corrective, and preventative maintenance for all campus buildings.
• •Conduct regular building and grounds inspections to identify maintenance issues, structural repairs, and safety concerns, and recommend proactive solutions.
• •Oversee groundskeeping, landscaping, horticulture operations, and campus-wide snow/ice removal workflows.

Project Management & Contractor Oversight

• •Serve as the primary project manager for internal facilities projects, modernizations, trade upgrades, and minor capital improvements.
• •Manage contracted vendors and external trade teams, ensuring scope compliance, quality control, timeline adherence, and safety standard execution.
• •Assist the Associate Vice President in defining project scopes, establishing work sequences, and managing vendor deliverables.

Event Monitoring, Coordination & Trade Support

• •Serve as the primary facilities lead for planning, scheduling, and monitoring campus event support, exhibitions, academic showcases, and seasonal campus programs.
• •Coordinate trade workers, grounds staff, and external contractors to execute physical space setups, stage builds, electrical/lighting connections, waste management, and teardowns.
• •Liaise with campus stakeholders, event organizers, and student groups to evaluate space requirements and deliver seamless facilities logistics.

Team Leadership & Supervision

• •Supervise, mentor, and train maintenance technicians and student workers, managing daily work assignments and workload distribution.
• •Conduct annual performance evaluations, establish clear accountability metrics, and support staff professional development.
• •Manage recruitment and onboarding processes for subordinate personnel to maintain optimal staffing levels.

Safety, Compliance & Administrative Support

• •Enforce institutional policies and ensure strict adherence to local, state, and federal health and safety regulations (OSHA, EPA, etc.).
• •Maintain accurate work order records, asset histories, and task completion metrics using the campus work management system.
• •May assist in the development and tracking of departmental operational and project budgets.
• •Serve as a member of the departmental leadership on-call rotation, providing primary operational response for after-hours facility emergencies.
• •Coordinate facilities logistics, layout setups, and support services for campus events, seasonal moves, and academic programs.

Budget and Institutional Support

• •Assist with operating budgets, project estimates, equipment needs, and resource planning; monitor expenditures within assigned authority.
• •Coordinate facilities support for campus events, exhibitions, academic programs, and seasonal activities.
• •Participate in the departmental on-call rotation and coordinate responses to facilities emergencies.
• •Communicate operational needs, significant issues, and performance updates to the Associate Vice President.
• •Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• •Working knowledge of facility systems, building envelope maintenance, and grounds/horticulture management.
• •Demonstrated project management capability, including managing multiple concurrent projects, schedules, and contracted services.
• •Proven leadership and supervisory skills with the ability to mentor, evaluate, and hold staff accountable.
• •Knowledge of applicable federal, state, and local safety codes and environmental standards (OSHA, EPA).
• •Ability to plan, organize, and manage multiple operational priorities, maintenance schedules, projects, and contractor activities simultaneously.
• •Demonstrated supervisory capability, including work assignment, performance management, employee development, accountability, and conflict resolution.
• •Ability to assess operational needs, allocate resources, resolve routine problems independently, and recognize when matters require escalation.
• •Working knowledge of applicable occupational safety, environmental, building, fire, and other regulatory requirements relevant to facilities operations.
• •Ability to monitor contractor performance, evaluate work quality, manage schedules, and resolve routine scope and performance issues.
• •Ability to monitor operating expenditures, interpret cost estimates, track project costs, and support budget planning.
• •Strong written, verbal, organizational, interpersonal, and customer service skills, including the ability to communicate effectively with employees, contractors, faculty, staff, students, and institutional leadership.
• •Excellent customer service, interpersonal, and written/verbal communication skills.
• •Strong organizational, problem-solving, and prioritization skills in a fast-paced environment.

Minimum Qualifications:

• •High school diploma or GED equivalent.
• •Five (5) years of progressive supervisory/managerial experience within a facilities, grounds, or trades environment.
• •Practical experience managing small-to-midsize facility maintenance projects and contractor teams.
• •Thorough understanding of safety regulations (OSHA, EPA, local building codes).
• •Demonstrated supervisory or team leadership experience, inc