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Picknpay

Manager General Merchandise

Midlands Mall - KwaZulu-Natal

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hirly's read of this role

Seniority
Lead / management
Country
ZA
Work mode
On-site / unstated
First seen by hirly
1 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

It's fun to work in a company where people truly BELIEVE in what they're doing!

Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership.

Minimum requirements

  • Matric / Grade 12
  • 2 – 4 years' retail experience
  • Managerial experience advantageous

Competencies

  • Communication
  • Controls, quality & standards
  • Customer orientation / Passion for customer
  • Delegation
  • Team orientation

Key Responsibilities

Merchandise Management

Ensure effective merchandising, stock availability, and product presentation

Execute promotions and maintain merchandising standards

Sales & Promotions

Drive sales performance and achieve departmental targets

Coordinate and execute promotional activities

Finance & Administration

Monitor and control departmental expenses

Ensure accurate and timely completion of administrative processes

Operations & Maintenance

Ensure smooth day-to-day operations of the department

Maintain equipment and store standards

Shrinkage & Security

Monitor and control stock losses and shrinkage

Ensure adherence to security procedures

Customer Service Management

Deliver and maintain excellent customer service standards

Resolve customer queries and complaints effectively

People Management & Development

Lead, coach, and develop team members

Manage performance and support staff development

Closing date - 09 July 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Original posting on Picknpay's site ↗

Listed on hirly, a job board. hirly is not the employer: Picknpay is hiring for this role.

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