Manager of Airport Services- Denver International Airport

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought into the organization between $101,050-$140,000. We also offer generous benefits for full-time employees which include but are not limited to:

• •A guaranteed life-long monthly pension, once vested after 5 years of service
• •457B Retirement Plan
• •140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• •Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

In this position you can expect to work on site Monday- Friday, standard business hours, at Denver International Airport.

This position may require schedule adjustments that fall within irregular business hours to help support the airport services operations.

Who We Are & What You’ll Do

About DEN

Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world’s busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world’s 10th busiest airport. DEN is Colorado’s primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do.

Our Airport Services Team is currently seeking two outstanding Managers to join our leadership! These Managers will either oversee Administration or Compliance. Both reporting to the Director of Airport services, these positions will be responsible for the following areas of expertise:

Manager of Compliance:

This position oversees the personnel, processes, and performance monitoring activities that ensure contracted maintenance support and operational services are delivered in accordance with established scopes of work, contractual requirements, service standards, budgets, and organizational expectations.

This position requires a strong understanding of contract lifecycle management, project and program management, vendor management, budget oversight, and operational compliance. The manager ensures contract requirements, scopes of work, performance measures, and compliance activities are effectively incorporated into daily program oversight to support operational continuity and accountability in contract management.

Reporting to the Director of Airport Services, the manager supervises Program Administrators/Managers, Contract Compliance Coordinators, and designated compliance leads. The role establishes consistent compliance management practices, prioritizes resources, monitors program and contractor performance, and leads efforts to identify operational risks, address service deficiencies, and implement corrective actions.

The manager works collaboratively with trade superintendents, operational supervisors, Contract Administration, Procurement, Finance, vendors, and other airport stakeholders. The compliance function provides independent monitoring, performance verification, program oversight, and accountability. At the same time, trade leadership and designated technical subject-matter experts retain responsibility for technical direction, specialized maintenance decisions, and field execution.

Manager of Administration

The position requires a strong understanding of contract lifecycle management, public-sector procurement processes, contract administration, budget development and monitoring, financial oversight, and supervisory management. The manager oversees the administration and management of a diverse portfolio of maintenance and operational service contracts, ensuring timely procurement coordination, effective contract administration, accurate invoice processing, expenditure tracking, and proactive monitoring of contract capacity and funding availability. The manager ensures the team consistently follows business processes and that contract administration activities effectively support operational continuity and fiscal accountability.

Reporting to the Director of Airport Services, the manager directly supervises Contract Administration Supervisors and Contract Administrators. The role establishes consistent contract administration practices, balances workloads and priorities, and serves as a key liaison among operational stakeholders, project and program managers, Procurement, Finance, vendors, and divisional leadership.

The manager provides administrative oversight of contracts, while trade superintendents, operational managers, and designated technical subject-matter experts retain responsibility for technical direction, field execution, and acceptance of specialized work.

Key Responsibilities will include:

• •Apply an extensive understanding of the contract lifecycle, including procurement planning, scope development, contract startup, administration, modifications, renewals, and closeout, to support effective program implementation, compliance monitoring, and operational continuity.
• •Evaluate scopes of work, contract requirements, service-level agreements, performance specifications, and deliverables to establish appropriate compliance monitoring methods, inspection requirements, reporting expectations, and accountability measures.
• •Oversee vendor performance management, including compliance inspections, service evaluations, performance reviews, deficiency documentation, corrective action monitoring, and verification that contracted services meet established expectations.
• •Identify deficiencies, recurring performance concerns, scope gaps, and operational risks; coordinate corrective action plans with appropriate stakeholders and escalate matters requiring contractual, technical, financial, or leadership decisions.
• •Coordinate with trade leadership, operational supervisors, project and program managers, and vendors to ensure compliance monitoring supports daily operations without assuming responsibility for specialized technical direction or field execution.
• •Support emergency preparedness, operational continuity planning, service transitions, and other assigned Airport Maintenance priorities.
• •Develop standardized contract files, checklists, trackers, reporting tools, procedures, and internal controls to strengthen consistency, audit readiness, and traceability.
• •Develop regular budget and contract portfolio reports and dashboards tracking expenditures against approved budgets, capacity utilization, forecasted needs, procurement milestones, invoice processing, upcoming expirations, and administrative risks; escalate exceptions and recommend corrective action for the airport services portfolio.
• •Partner with trade leadership, project and program managers, vendors, Finance, Procurement, and the compliance team to resolve administrative issues and support uninterrupted service delivery.

What You'll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate is an experienced supervisor and operational manager who has led professional teams, managed contract administration/compliance functions, program management and demonstrated sound budget management, financial m