Woundtech
Manager of Clinical Operations
Location unstated
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hirly's read of this role
- Seniority
- Lead / management
- Work mode
- On-site / unstated
- First seen by hirly
- 21 Oct 2026
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the posting
- The Manager, Clinical Operations is a frontline clinical operations leader responsible for managing day-to-day field operations, supporting providers, coordinating coverage, maintaining workflow execution, and ensuring continuity of patient care within assigned markets or teams. This is a working clinical leadership role that maintains an active patient caseload while supporting operational performance.
- The Manager executes the operational direction established by the Senior Manager, Clinical Operations. The role emphasizes daily coordination, real-time provider support, issue resolution, field coaching, patient care delivery, and escalation of trends or concerns requiring higher-level leadership intervention.
- Scope and Level of Responsibility
- · Manages daily clinical operations within an assigned market, territory, or provider team.
- · Focuses on workflow execution, scheduling support, coverage coordination, field issue resolution, onboarding support, and provider communication.
- · Maintains an active patient caseload and provides direct patient care as a core responsibility.
- · Escalates provider performance, quality, staffing, and operational concerns to the Senior Manager, Clinical Operations.
- · Execute established standards and initiatives rather than owning enterprise strategy or broad clinical governance.
- Essential Duties and Responsibilities
- · Manage daily clinical operations for assigned providers, markets, or territories.
- · Coordinate provider schedules, patient assignments, coverage needs, and daily workflow priorities.
- · Serve as a field-based clinical resource, coach, and role model for assigned providers.
- · Assist with onboarding, orientation, training, shadowing, ride-along, and competency reinforcement for new and existing providers.
- · Monitor daily workflow adherence, documentation completion, patient follow-up, and care continuity.
- · Identify operational barriers and resolve day-to-day issues impacting provider effectiveness or patient care delivery.
- · Review dashboards, reports, and operational indicators to identify immediate workflow concerns and escalate trends to the Senior Manager.
- · Support implementation of quality improvement, documentation, productivity, and patient experience initiatives developed by senior leadership.
- · Partner with Scheduling, Intake, HIM, Quality, Revenue Cycle, and Operations teams to resolve service delivery issues.
- · Communicate provider concerns, staffing needs, workflow gaps, and patient care risks to the Senior Manager in a timely manner.
- Leadership and Decision-Making Authority
- · Provides frontline direction and real-time support to assigned providers.
- · Makes day-to-day decisions related to workflow coordination, coverage support, patient assignment, and operational issue resolution within established guidelines.
- · Recommends provider coaching, training, process changes, and escalation needs to the Senior Manager.
- Required Qualifications
- · Nurse Practitioner or Physician Assistant
- · Current unrestricted clinical license, as applicable.
- · 5 or more years of clinical experience.
- · 2 or more years of team lead, preceptor, supervisory, or frontline clinical operations experience.
- · Experience supporting clinicians, coordinating daily workflows, resolving operational issues, and providing patient care in a clinical operations environment.
- · Effective communication, organization, field problem-solving, and care coordination skills.
- Preferred Qualifications
- · Experience in wound care, post-acute care, field-based care, value-based care, or multi-site clinical operations.
- · Experience training, mentoring, or precepting clinicians.
- · Experience using clinical dashboards, documentation systems, patient care platforms, or operational reporting tools.
Listed on hirly, a job board. hirly is not the employer: Woundtech is hiring for this role.
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