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ADCI HYD 13 SEZ

Manager Program Manager, Relay Operations Center Quality and Customer Experience, North America

Hyderabad, Telangana, India

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hirly's read of this role

Role family
Operations
Seniority
Lead / management
Country
IN
Work mode
On-site / unstated
First seen by hirly
14 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Amazon's Relay Operations Center (ROC) is the execution backbone of North America's middle-mile transportation network—managing tens of millions of loads annually across a vast asset base. As we deploy an ambitious automation program that will fundamentally transform how carriers and drivers interact with our network, we need a results-driven Program Manager to ensure that speed never comes at the cost of experience. You will lead quality improvement cycles, drive customer experience (CX) metri…

Original posting on ADCI HYD 13 SEZ's site ↗

Listed on hirly, a job board. hirly is not the employer: ADCI HYD 13 SEZ is hiring for this role.

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