Manager/Sr. Manager-Luxury Residential Sales-HNI, UHNI, Mumbai

Position: Manager/Sr. Manager-Luxury Residential Sales-HNI, UHNI, Mumbai

• Department: Sales - Luxury Residential Real estate
• Experience: 4 to 8 years
• Job Type: Full Time
• Number of Positions: 1
• Location: Mumbai

• Skill Set:
• Residential Sales, Luxury Real Estate, HNI/UHNI, Networking Skills, Negotiation Skills, Relationship Management, Site Visits, Lead Management, Sales Closure, Property Presentation, Property Database, Land Opportunities, Excellent English Communication Skills, Presentation Skills, Email Etiquettes, Writing Skills

Job Description:

We are looking for a proactive and resourceful Sales Manager/Senior Manager to join our Residential team. The role will focus on expanding our presence across premium markets, particularly South Mumbai and Bandra, while driving sales across key micro-markets in Mumbai. This position will play an important role in business growth and client satisfaction, requiring strong expertise in real estate sales, client relationship management, market understanding, and cross-functional collaboration.

Core Responsibilities:

Sales & Market Intelligence:

• •Build in-depth knowledge of all current and upcoming homes and land developments in Mumbai.
• •Create and maintain a live project database, including asset values, developer details, amenities, possession timelines, maintenance costs, and water supply availability.

Client Presentations & Site Visit Management:

• Prepare detailed, professional presentations for every client visit. These must include:
• •Asset value, project USPs, and floor plans
• •Pros and cons of each project
• •Maintenance costs and water supply availability
• •Travel time
• •Map of Mumbai highlighting project locations

Attend client site visits and ensure a seamless, well-informed experience.

Sales Support for Mumbai Markets:

• •Support client servicing and property presentations for high-value areas in Bandra West and South Mumbai.
• •Participate in site visits, maintain property knowledge, and assist in shortlisting suitable options.

Client Communication & Responsiveness:

• •Ensure client callback turnaround within 30 minutes of receiving a new inquiry during working hours.
• •Maintain consistent, professional communication via email, WhatsApp, and calls.
• •Share tailored property options within 12–24 hours post-inquiry.

Marketing Coordination & Data Accuracy:

Work closely with the marketing team to:

• •Share updated property and project data for EDMs, social media posts, and website uploads
• •Ensure EDM data and images are accurate, timely, and aligned with campaign goals
• •Support quick turnaround on creatives by providing structured, ready-to-use inputs
• •Provide on-ground insights and client feedback to help improve messaging

CRM, Documentation & Reporting:

• •Maintain proper records of all client interactions, property visits, and feedback.
• •Update lead status, deal progress, and site visit logs on our CRM
• •Submit weekly reports on active leads, upcoming visits, and status updates

Key Success Parameters:

Revenue Targets:

Meet or exceed monthly revenue goals; contribute to team deal closures across in Bandra West and South Mumbai.

Lead Management:

• •Call new leads within 30 minutes of receiving the inquiry
• •Share initial property options within 12–24 hours

Mandate & Inventory Awareness:

• •Proactively track just-on-market listings and land opportunities
• •Share timely updates with the team on new launches or exclusive assets
• •Meet or exceed monthly revenue goals; contribute to team deal closures across Mumbai.
• •Collaborate with marketing for quick campaign creative turnarounds
• •Ensure accurate and complete data is shared for EDMs, social media, and the website

Client Experience:

• •Prepare presentation decks that reflect in-depth research and attention to detail
• •Ensure a seamless and professional experience during site visits

Additional Information:

• •5 days WFO in Mumbai
• •Interview Process- 2 to 3 Rounds (Final round will be F2F mandatory)

• Required Qualification:
• Graduate

With a Top UK-based Real Estate MNC

Important facts: 70+ Countries | 650+ Offices | 39,000+ Employees