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Authenticx

Manager, Strategic Accounts

Indianapolis, IN

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hirly's read of this role

Seniority
Lead / management
Country
US
Work mode
On-site / unstated
First seen by hirly
7 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • About Authenticx
  • Authenticx is a fast-growing, venture-backed, enterprise AI company transforming healthcare through conversation intelligence. We help healthcare organizations uncover insights hidden in millions of customer interactions to improve patient, member, and business outcomes.
  • The Manager, Strategic Accounts plays a critical leadership role in driving existing client retention across Authenitcx’s customer base. This individual will lead a team of Strategic Relationship Executives (SREs) focused on existing client relationships. This role sits at the intersection of customer retention and top-of-funnel growth for expansion, making it a cornerstone of our revenue strategy.
  • This is an ideal opportunity for a SaaS sales leader who thrives in growth-stage environments, understands enterprise healthcare buyers, and enjoys building talent and process across the sales and account management lifecycle.
  • Key Responsibilities
  • Account Leadership
  • Lead, coach, and support a team of Strategic Relationship Executives (SREs) responsible for the growth and retention of existing accounts.
  • Set the vision for commercial account strategy, including revenue forecasting, risk mitigation, and expansion planning.
  • Serve as a point of escalation for complex client needs and high-impact opportunities.
  • Partner cross-functionally with Client Success, Product Innovation, and Marketing to drive value realization and account penetration.
  • Operational & Strategic Oversight
  • Forecast revenue and top-of-funnel performance with precision and accountability.
  • Implement scalable processes for account planning, pipeline development, and lead handoffs.
  • Build strong internal alignment between new business and existing client functions.
  • Lead with a coaching mindset, developing high-performing sellers and early-career talent across both teams.
  • Qualifications
  • 5+ years of experience in SaaS sales or account management, including 3+ years of people leadership.
  • Experience managing both post-sale client relationships and pipeline generation teams strongly preferred.
  • Proven success leading cross-functional revenue teams in a high-growth or startup environment.
  • Expertise in healthcare markets and enterprise buying cycles is a strong advantage.
  • Proficiency in CRM systems and sales engagement tools (HubSpot, Salesloft, LinkedIn Sales Navigator)
  • Strong communication, coaching, and problem-solving skills
  • Why You’ll Thrive Here
  • You’ll have full ownership of a dual-function team that sits at the core of our revenue engine.
  • You'll work cross-functionally with innovative teams and be a key voice in shaping go-to-market strategy.
  • You’ll join a mission-driven company transforming how healthcare organizations listen to their customers.
  • We move fast, support bold ideas, and lead with authenticity, courage, and fun—every single day.
Original posting on Authenticx's site ↗

Listed on hirly, a job board. hirly is not the employer: Authenticx is hiring for this role.

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