Manager, Strategic Operations

ABOUT US

E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that.

RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,500+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale.

RADAR is one of the best-funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI-driven commerce experiences across retail and beyond.

Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category-defining technology.

OUR VALUES

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

We are seeking a Manager, Strategic Operations to bridge the gap between executive vision and ground-level execution. This role brings discipline and structure to how RADAR plans, prioritizes, and delivers on its most critical initiatives, while surfacing the cross-functional themes and operational signals that matter most as we scale.

You will work closely with all teams, including Finance, Product, Go To Market, Engineering, Customer and Legal teams, to gather insights, align stakeholders, move complex projects forward and propose solutions. This role blends analytical thinking with hands-on execution. You will be a key member of the team that shapes the way RADAR operates.

Responsibilities:

Strategic planning and alignment

Support the VP Brand Strategy on planning the company’s annual and quarterly strategic planning process.

Translate company strategy into project plans with clear ownership, that connect to meaningful business outcomes

Maintain a cross functional view across the business to ensure alignment to the strategic priorities

Operating rhythm and accountability

Establish and maintain structured meeting cadences including cross functional strategic priority presentations, business reviews, and project updates.

Track progress against strategic goals and KPIs and drive accountability across teams.

Cross-functional execution

Serve as a central coordinator across engineering, product, customer, commercial, legal and other functions.

Maintain visibility into risks, interdependencies, and resource constraints, proactively flagging issues and recommending course corrections.

In partnership with the VP of Brand Strategy, shepherd the full portfolio of strategic priorities from planning through execution, working across Engineering, Product, Go-to-Market, Finance, Customer, and Legal teams to maintain alignment and deliver results.

Process and program management

Introduce and standardize project management tools, templates, and governance frameworks.

Continuously refine processes and workflows to increase efficiency, predictability, and cross-team collaboration.

Operational Intelligence & Special Projects

Drive highly-cross functional special projects that span multiple teams but do not neatly fit within any of them, defining project scope, success metrics, and execution plans in ambiguous environments

Conduct deep-dive analyses to inform strategic decision-making

Translate insights into clear recommendations and actionable plans for leadership

Strategic Communication

Develop and maintain an internal communications calendar to track top down strategic messaging to the organization and support culture change

ABOUT YOU

Required :

7+ years of program management experience, preferably in technology and/or high-growth startup environments, with proven success leading cross-functional programs

Big picture to tactical execution - can take projects from planning through execution to completion with measurable outcomes

Solutions-first mindset

Analytical skills, comfortable conducting deep-dive analyses and translating complex findings into clear recommendations

Exceptional communication and stakeholder management - Relationship builder across all levels

Strong business acumen and high emotional intelligence

Familiarity with program and project management tools and methodologies.

A builder's mindset: comfortable operating in environments where the structures, processes, and norms are still being established.

Preferred:

Prior experience in retail technology.

Experience coaching non-PM business leaders to adopt project management best practices.

Experience in resource planning, capacity management, and cross-functional coordination in small to medium sized teams.

WHAT YOU'LL DO

In your first 30 days, you will:

Learn RADAR's mission, technology platform, and business model

Build credibility by meeting with leadership, cross-functional stakeholders, and owners of key initiatives, listening first while forming your point of view on priorities, dependencies, and gaps

Listen for patterns across teams including where execution is strong, where growth is creating strain, and what's slowing people down

Get hands on with existing tools, processes and project tracking and meeting cadences to understand how decisions are currently being made and where the operating rhythm has gaps

In your first 60 days, you will:

Identify quick wins and longer term structural gaps, and start sequencing the work

Take ownership of at least one cross functional meeting cadence or workstream, showing up as a coordinator and driver

Surface high impact special projects through cross-functional discovery that will accelerate growth

Have developed process that supports structured decision making and cross functional communication, ensuring decisions are not made in silos

Ensure active projects have clear timelines, owners, as well as the “right” cross functional stakeholders involved

Begin building the internal communications calendar to bring structure and visibility to top down strategic messaging

In your first 90 days, you will:

Have built foundational frameworks including templates, governance models and decision making processes, that the teams are already relying on

Be driving measurable progress on RADAR's most critical cross-functional initiatives, bringing structure, clarity, and momentum where it's needed most

Proactively bring recommendations and course corrections to leadership

Have established yourself as a trusted go-to resource and someone who makes hard things easier and keeps the organization moving forward

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $120,000-$154,000 . Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. You will also be eligible to receive other benefits including: equ