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Oracle

Manager, Support Engineering

India

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hirly's read of this role

Seniority
Lead / management
Country
IN
Work mode
On-site / unstated
First seen by hirly
5 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult customer inquiries. Monitors the Incident Management process within a team to address gaps in incident resolution. Reviews and ensures resolution of escalated service issues and proactively identifies recurring and potential issues. Manages cross-functional collaboration with other technical leadership teams to resolve complex iss…

Original posting on Oracle's site ↗

Listed on hirly, a job board. hirly is not the employer: Oracle is hiring for this role.

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