Managing Director - Nonprofit

Description

About All In One Accounting

All In One Accounting is a 7-time winner of the 50 Fastest Growing Companies in the Twin Cities and one of the Best Places to Work in the Minneapolis area. Our purpose is simple: to make the lives of entrepreneurial and nonprofit leaders better. We do that by supporting profitable growth, protecting assets, and amplifying impact — bringing financial clarity and strategic leadership to the clients who need it most. We run on EOS (Entrepreneurial Operating System), which means clear goals, strong accountability, and a team that executes with intention.

The Managing Director Role at AIOA

At AIOA, the Managing Director is the senior leader of their industry practice — a business unit with its own P&L, its own team of CFOs, and its own book of clients. You report to the EVP, Operations and sit on the Operations leadership team. Your CFOs own individual client relationships; you own the practice system that produces excellent client outcomes at scale. The single owner of every client relationship is the CFO — your accountability is the quality of the team, the health of the practice, and the performance of the business unit you run.

About This Role

We're seeking a Managing Director to own and lead AIOA's Nonprofit Practice — a business unit serving social service agencies, foundations, advocacy groups, community organizations, and membership associations. You set the direction, lead the people, own the practice-level client outcomes, and are accountable for the full P&L of your business unit. You'll lead a team of CFOs who each own their own books of nonprofit clients. The practice's growth, profitability, team health, and client outcomes are yours.

Now About You

We hire for hungry, humble, and smart — and Managing Directors at AIOA bring those qualities at the highest level of individual practice ownership. Hungry means you're not just managing your practice — you're actively growing it, developing your people, and raising the bar for what great looks like. Humble means you share your expertise freely, take direction from the EVP even when you're the most experienced person in the room, and give credit generously. Smart means your CFOs and clients rely on your judgment for the most complex situations — and you've earned that trust by consistently delivering.

LMA Accountability

In EOS, LMA — Leadership, Management, and Accountability — is the framework through which every leader fulfills their people responsibilities. As a Managing Director, your LMA accountability covers your full practice team: you hire, develop, and retain talent, manage capacity proactively, and hold your CFOs accountable to their client and team outcomes. LMA is not a task — it is the core of your leadership role.

How Business Development Works at AIOA

At AIOA, business development is a team effort. A dedicated Business Development team handles lead generation and pipeline management. Your role in growth is different and complementary: you define the ideal client profile for your practice, serve as the subject matter expert who closes qualified opportunities that BD surfaces, drive expansion within your existing book, and build the external reputation that makes your practice the obvious choice in your industry. You are not expected to cold-call or run a pipeline. You are expected to be the most credible, connected, and trusted voice in your industry vertical.

Responsibilities & Expectations

Client Portfolio Leadership & Escalation Management

Own the full client portfolio of the Nonprofit Practice at the practice level — retention, satisfaction, NPS, and expansion opportunities

The single owner of every client relationship is the CFO — your accountability is the practice system and team performance that makes those outcomes possible

Serve as the escalation management point for complex or at-risk client situations that exceed the CFO level

Set and maintain quality standards for nonprofit financial advisory work including audit readiness, grant compliance, fund accounting accuracy, and board-level reporting

Drive expansion of services within the existing book through your CFOs — identifying opportunities to deepen AIOA's value to each nonprofit

Define the ideal client profile for the Nonprofit Practice and partner with the Business Development team to ensure that profile guides prospecting

Serve as the subject matter expert closer for qualified nonprofit prospects surfaced by the Business Development team

Deliver workbook analysis and Value Workshops to clients — providing strategic financial perspective at the practice level

Develop and grow strategic partnerships in the nonprofit sector — with auditors, attorneys, funders, and nonprofit leadership networks

LMA — Leadership, Management & Accountability

LMA: hire, develop, and retain talent across your practice — you are accountable for building and maintaining a high-performing team of CFOs

Manage capacity proactively — ensuring your practice is neither overwhelmed nor underutilized as client volume and team composition evolve

Hold your CFOs accountable to their client outcomes, team health metrics, and EOS commitments — clearly and consistently

Create career pathways and development plans for CFOs, Senior Controllers, Controllers, Senior Accountants, and Accountants within the practice

Foster a culture of Commitment, Foresight, Relationships, Tenacity, and Teamwork within the Nonprofit Practice

Partner with Talent on hiring decisions for your practice team

Practice P&L & Business Performance

Own the full P&L of the Nonprofit Practice — revenue, cost management, profitability, and budget accountability

Develop and execute the annual practice plan including growth targets, hiring plans, and service delivery goals

Report on practice performance to the EVP, Operations through EOS tools including Scorecard, Rocks, and L10 meetings

Drive process improvements and best practices that elevate nonprofit service delivery across the firm

Thought Leadership & Strategic Partnerships

Build and maintain AIOA's external reputation in the nonprofit sector — speaking at industry events, contributing to nonprofit finance publications, and developing relationships with key referral partners

Stay current on nonprofit accounting standards, regulatory changes, funder requirements, and sector trends

Champion technology standards within the Nonprofit Practice — ensuring your team is using the right tools and delivering services efficiently and scalably

Identify and advocate for new service lines or delivery approaches that could strengthen the Nonprofit Practice's competitive position

Internal Responsibilities

Complete all internal responsibilities including time tracking, capacity planning, and quarterly Rocks

Actively participate in All In One Accounting's Brand Ambassador program, representing our mission and values

Uphold security practices to protect client assets and firm data effectively

Requirements

The Successful Candidate Will Have

Bachelor's degree in accounting, finance, or other related field (CPA strongly preferred)

Experience in a multi-client or Client Accounting Services (CAS) environment strongly preferred — candidates who have managed a portfolio of clients will ramp faster and thrive here

12–15+ years of progressive experience in nonprofit accounting and financial leadership

Proven track record of LMA — leading, managing, and holding teams accountable to outcomes

Deep expertise in nonprofit GAAP, fund accounting, audit management, and grant compliance

Demonstrated experience owning client portfolios and practice-level business outcomes

P&L ownership or business unit management experience strongly preferred

Established presence or network in the nonprofit sector with the credibility to represent AIOA externally as a thought leader

Excellence in executive-level communication wit