Mantra Fitness Studio Front Desk Sales Associate - Sarasota Studio

• The Sales Associate role assists in running all “front of house” fitness studio operations, with
• a strong focus on premium customer service as well as meeting sales expectations. Ideal
• candidate has strong customer service skills and basic sales experience. The Sales Associate
• is responsible for meeting and exceeding all key performance sales indicators for the fitness
• studio, including membership sales and renewals, retail and concession sales, maximizing
• workout traffic, and maintaining premium customer service levels.

• JOB DUTIES INCLUDE:
• * Establishes and maintains an effective referral program

Maintains accurate records using established Mantra sales systems.

Conducts telephone inquiries/follow up calls/customer care calls

Leads Mantra studio previews with prospects and/or fitness program holders

Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio

Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities

Must be able to participate in 1-2 scheduled workouts per week

Maintains an organized and clean lobby/front desk area

Responsible for processing accurate cash and credit card transactions

Follow up and follow through activities with all prospective clients

Responds immediately to member requests, inquiries and concerns.

Proper on-boarding all clients through the use of Client Intake Forms.

Works closely with Fitness Team to ensure that processes are fulfilled

Responsible for attending and participating in all relative training programs

JOB QUALIFICATIONS:

Excellent customer service skills

Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

Solid verbal and written communication skills required

Able to multi-task and excel in a busy environment.

Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use

Health & Fitness minded people strongly preferred

High school diploma required.

Ability to work and function in our Studio environment

Flexible to work day, evening and/or weekend hours as needed

Compensation & Benefits

This position offers competitive base salary + Commission; based on experience & performance.

Commission paid on sales

Opportunity to bonus, based on performance

Complimentary Studio Membership