Manufacturing Trainer

About MUSH

Founded in 2015, MUSH manufactures, distributes, and markets ready-to-eat food products designed to make healthy eating more convenient. Our first product line of ready-to-eat overnight oats pioneered a new category for the breakfast occasion, offering a healthy, satisfying, and convenient alternative to traditional morning meals.

Our mission is to make healthy food more convenient so that humankind can feel, think, and do better.

Role Overview

The Trainer owns and leads the training program for MUSH's ready-to-eat food manufacturing facility. This role is responsible for ensuring every team member is trained, qualified, and confident in their role, from their first day on the floor through ongoing refreshers, while keeping the facility audit-ready for SMETA, BRC, regulatory, and customer requirements.

This individual builds and owns the annual training schedule, creates training content from the ground up, and personally delivers training across all shifts in both English and Spanish. The role partners closely with HR, Production, Quality, Food Safety, Sanitation, Maintenance, and Safety to ensure on-the-job, HR, safety, quality, and regulatory training is completed, documented, and effective.

The Trainer is an outspoken, hands-on leader who is comfortable commanding a room, holding people accountable for training completion, and speaking up when training is behind or not working.

Key Responsibilities

Training Program & Delivery

Own, build, and execute the annual training schedule across all departments and shifts

Create training content from scratch in English and Spanish, partnering with Production, Quality, Food Safety, Sanitation, Maintenance, and Safety

Deliver and support on-the-job, HR, safety, quality, food safety, GMP, and allergen training

Verify training effectiveness through assessments and competency sign-offs; retrain where gaps are found

Track completion and escalate overdue training to plant leadership

Onboarding

Partner with HR to run new hire orientation and onboarding, including temporary and agency workers

Ensure every new hire completes required onboarding training before working on the production floor

Compliance & Records

Ensure training meets SMETA requirements, including ETI Base Code and company policy training delivered in languages team members understand

Coordinate OSHA, GMP, food safety, and other regulatory and customer-required training

Maintain audit-ready training records, the training matrix, and certification refreshers

Prepare training evidence for audits and close training-related corrective actions

Qualifications

Required

Fully bilingual in English and Spanish (verbal and written), with the ability to train, write materials, and answer questions in both languages

2+ years of experience in training, HR, safety, or quality in food, beverage, or another highly regulated manufacturing environment; food manufacturing experience strongly preferred

Proven ability to design and create training content, not just deliver existing material

Outspoken, confident presenter who can lead groups of all sizes, from production associates to plant leadership

Strong organization, attention to detail, and follow-through on recordkeeping and deadlines

Proficient in Microsoft Office (Excel, PowerPoint, Word)

High school diploma or equivalent required

Associate's or bachelor's degree in Human Resources, Education, Occupational Safety, Food Science, or a related field preferred but not required

Preferred

Experience in a ready-to-eat food manufacturing environment

Experience supporting SMETA or other ethical trade audits

Certifications such as HACCP, PCQI, OSHA 10/30, or Train-the-Trainer

Experience with an LMS or HRIS training module (such as BambooHR)

Knowledge of the ETI Base Code and ethical trade standards

Cultural Requirements

Teammate: know when to follow, know when to lead; always serving others

Beginner's Mind: provide possibilities, options, and solutions

Communicator: use tact and precision to communicate ideas, issues, and feedback

Self-Starter: there is no turn-key manual for success, you are helping to build one

Results Driven: you demand results, but focus on the robust processes that yield them

Attention to Detail: unwavering discipline with little things that make big differences

Relationship Builder: customer first mentality with all internal & external counterparts

Problem Solver: expect the unexpected; be agile & effective in combating issues

Thrive on Adversity: our goals are lofty and our values are grounded in humility. We bite off more than we can chew and roll our sleeves up when the situation calls for it.

Fun: check the fun box every day. Love what you do & do it well.

Physical and Work-Related Requirements

Ability to stand and walk for extended periods in a manufacturing environment

Ability to bend, reach, and lift up to 50 pounds as required

Ability to work around operating manufacturing equipment and in cold, wet, and varying environmental conditions

Ability to follow all GMP, hygiene, and PPE requirements on the production floor

Ability to work early mornings, evenings, weekends, and holidays to train all shifts as business needs require

Ability to work in a facility that handles food allergens, including milk, peanuts and tree nuts