Marketing Manager

Meet Ozow

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.

More about this Ozow fantastic position

We're looking for a Marketing Manager to act as the strategic counterpart to our Head of Marketing, owning the content strategy, running the operational engine of the marketing department, and managing a direct report/s. This is a genuine dual role, combining real strategic input with hands-on operational ownership, and it comes with a clear path to grow.

Your role and responsibilities

People Management & Development

Manage, coach, and develop any reports

Set clear expectations and provide the mentorship needed for your direct report to grow

Marketing Strategy Contribution & Content Ownership

Interpret and contribute materially to the broader marketing strategy, acting as a genuine strategic counterpart to the Head of Marketing

Own the content strategy end to end, with your direct report as a key contributor

Act as the second layer of interrogation on all content before it reaches the Head of Marketing, adding research depth, technical comprehension, and insight

Departmental Operations & Workflow

Operationalise the marketing function, managing brief intake, studio and team workflow, and the balance between brief volume and production capacity

Run stand-ups and set the standard of accountability within the team

Act as the escalation point when delivery is at risk, and resolve competing stakeholder priorities before they reach the Head of Marketing

Agency & Partner Management

Serve as the first point of contact for external partners across the line, including the PR agency, performance agency production agency, and out-of-home

This can also extend to merchants and partners, where you will be identifying co-marketing opportunities

Translate strategy into strategic briefs, and brief these into the Content Strategist for detailed production briefs

Support the Head of Marketing and the Product Marketing Manager in developing go-to-market strategies for products

Support the Commercial team in client pitch scenarios

Manage external agencies across more than one discipline to ensure delivery on brief, on time, and on budget

Assess Ozow's participation in events and activations, determining the strategic rationale, the role the event plays, and the appropriate level of investment - importantly take full ownership of the marketing programme around these events

Campaign Leadership & Performance

Lead large-scale out-of-home and digital campaigns end to end

Use funnel and campaign performance data, including lead volume, conversion, transaction rates, and revenue, to assess and improve campaign impact

Report on performance monthly, including cost per acquisition and conversion quality

Tool Utilization + Change Management

Ensure proper utilization, or introduce and embed new work management tools to support brief intake and delivery tracking

Contribute to policy, process, and documentation to support a consistent, department-wide workflow

Automation and AI

Explore and apply AI tools to support content review, briefing, and workflow efficiency

Identify opportunities to streamline agency and production workflows through automation where relevant

You are an ideal candidate if

You have a relevant marketing qualification (degree or equivalent)

You have proven experience owning a content strategy end to end, not just executing content calendars - 2+ years experience

You have experience contributing to, interpreting, and executing against a broader marketing strategy

You have experience in fintech or fintech adjacent sectors

You have a B2B marketing background

You have experience managing marketing operations or departmental workflow, including brief intake and delivery management

You have experience managing external agencies across more than one discipline, such as PR, performance, media, or production

You have strong writing and editorial judgement, sufficient to interrogate and materially improve another person's content - 5+ years experience

You have prior line management experience - 2+ years experience

You have experience in a scale up or smaller, fast moving marketing team where the role is broad

You have familiarity with work management tools for brief intake and delivery tracking

You have prior experience leading out of home or large scale integrated campaigns

You have experience running team rituals such as stand ups or sprint planning

Your skills and competencies

You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation.

Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company.

A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day.

You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit.

Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes.

You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build.

You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership.

We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments.

You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success.

Interview process

During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Our process may include psychometric and technical assessments, giving you an opportunity to demonstrate your strengths, skills and potential beyond your CV and interview.

In office perks

Healthy breakfast, lunches and snacks

Monthly team connects

On-site Barista

Perks for South African based employees

Medical aid subsidy

Group Risk Insurance

Generous paid annual leave

Birthday leave

Learning and Development opportunities

Mentorship programme

Quarterly team building

Employee Assistance Programme (EAP)

Community initiatives

Access to cutting edge technology - Ozow Tech Stack

Our Employee Value Proposition

At Ozow, we don't just process payments. We are redefining the future of how money moves. Our promise to our people is simple. Ozow is built for high impact: clear expectations, genuine investment in you, and the room to do work you are proud of. We back you to own what you deliver and how you grow, and we recognise the people who lift others, not just themselves. People are trusted to make decisions and own outcomes, where the growth you create, in yourself and in others, is part of how we succeed together.

Compliance

As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive natu