Marketing Operations Manager

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

About the role

The Marketing Operations Manager is an individual contributor responsible for driving the strategy, execution, and continuous improvement of marketing operations processes and systems supporting the CORP & PubSec Business Units. This role goes beyond executing campaigns — it owns the health of the marketing technology stack, identifies opportunities to modernize and automate operational workflows, and champions the adoption of AI-powered tools and practices across the marketing organization. The Marketing Operations Manager partners closely with Demand Generation, Product Marketing, Content, Sales, and Revenue Operations to ensure campaigns are executed flawlessly, while also pushing the function forward through process innovation, automation, and data-driven decision-making.