Marketplace & Delivery Analyst

This role will report directly to US. Advanced English is mandatory.

POSITION TITLE: Analyst, Marketplace & Delivery

REPORTS TO: Senior Director, Marketplace & Delivery

PURPOSE OF THE POSITION

The Analyst, Marketplace & Delivery is responsible for supporting the growth and optimization of Inspire Brands’ marketplace and delivery performance across owned and third-party channels. This role leverages data-driven insights, industry research, and cross-functional collaboration to inform strategic decisions, enhance marketplace performance, and support partnership management with delivery service providers. The Analyst plays a key role in performance reporting, marketing analysis, database stewardship, and identifying new growth opportunities across channels and products.

RESPONSIBILITIES

Serve as the central owner of marketplace performance tracking and marketing analysis, developing and maintaining consistent reporting frameworks across brands and delivery partners.

Build, maintain, and analyze marketing performance across the Inspire portfolio, acting as a key liaison between internal media tracking teams and marketplace strategy stakeholders.

• •Deliver regular performance reporting and insights to internal teams and partners, highlighting key trends and providing actionable recommendations across brands and marketplace channels.
• •Conduct research on delivery and marketplace trends, including macroeconomic factors and industry developments, to inform strategic direction and identify growth opportunities.

Support partnership management and contract negotiations with delivery service providers by performing financial and business impact analyses of commercial terms.

Support communication standardization across the delivery business through development of presentation templates and coordination of reporting outputs.

Serve as the subject matter expert for Marketplace dashboards and database tools, including supporting Power BI dashboard development, and ensuring data accuracy, completeness, and ongoing enhancements through cross-functional collaboration.

Assist in evaluating and launching new channels and product innovations through vendor research, partner vetting, and financial and business case analysis.

Support annual budget forecasting, tracking, and ongoing updates throughout the year.

EDUCATION QUALIFICATION

Required Minimum: Bachelor’s degree

EXPERIENCE QUALIFICATION

2–5 years of experience in analytics, marketing, operations, consulting, or strategy-related roles

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES

• •Strong analytical mindset with the ability to support decisions with data and insights
• •Knowledge in Excel and Power BI

Proven ability to influence stakeholders and drive outcomes in a cross-functional environment

Collaborative relationship builder with strong interpersonal skills

Understanding of third-party delivery service provider (DSP) business models and processes

Ability to manage multiple priorities, navigate ambiguity, and deliver results under pressure

Strong attention to detail with the ability to translate business needs into actionable processes

Effective written and verbal communication skills, with the ability to present insights to a variety of stakeholders

Continuous learning mindset with a focus on process improvement and innovation

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.