Master Data Management Analyst, Global Business Services – 6 Month Fixed Term Contract

Master Data Management Analyst, Global Business Services – 6 Month Fixed Term Contract

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

Our GBS Master Data Management Analyst is accountable for managing the finance master data requests from key stakeholders within both Group Finance and local in-country finance teams. This will involve triaging requests and ensuring that appropriate governance controls are executed, before maintaining master data in business systems. This work will need to adhere to service level agreement timescales and MDM governance rules and standards.

The MDM Analyst will partner with business master data requesters, Global Process Owners and subject matter experts to ensure that Enterprise Structure and Finance master data is maintained correctly in business systems. This will require an understanding of how master data flows across different business systems and an appreciation of related, core business transactions. The MDM Analyst will train and onboard business master data requesters and approvers.

In this role you will support the MDM Lead by executing actions to improve MDM processes and master data quality. This will often involve investigating issues, problem solving and suggesting improvement actions. The MDM Analyst will document processes and standards as required, as well as co-ordinating data cleansing activities to improve data quality in addition to having performance management reporting oversight with our BPO partner.

IVC Evidensia are going through an exciting period of significant change, and you will need to embrace and drive that change. This is a fantastic opportunity for someone with strong relationship, business acumen, project coordination and analytical mindset to contribute to the organisation’s growth.

This role is initially being offered on a 6 month fixed term contract basis.

Key Accountabilities/Responsibilities:

* Manage MDM request queue for Enterprise Structure and Finance-related master data, ensuring that requests are processed according to service level agreement timescales and necessary governance controls.

* Triage requests and determine the appropriate course of action according to business rules.

* Confirm requirements for hierarchy and mapping table maintenance with business SMEs.

* Maintain master data in business systems in line with rules and standards.

* Train and onboard new business master data requesters and owners as required.

* Support MDM Leads to implement master data quality standards and processes to ensure data accuracy, consistency, completeness, and reliability.

* Document master data processes to cover full lifecycle of activities, ensuring these are modified as the business evolves.

* Work with MDM Leads and business SMEs to review and improve master data processes.

* Performance manage our MDM team situated with our BPO partner Genpact

* Performance manage leverage KPI’s and support regular reporting of performance

* Develop and implement master data validation checks and routines.

* Ensure master data accuracy through systematic validation procedures.

* Collaborate with external sources and partners for data enrichment where appropriate.

* Assist in troubleshooting master data quality issues and anomalies.

* Provide operational insights for master data improvement initiatives.

* Coordinate and execute master data cleansing routines.

* Collaborate with data owners, requesters and subject matter experts to identify and resolve master data issues.

Experience/Qualifications:

* Batchelors degree in Accounting, Finance or related field preferred (e.g. CPA, ACCA, CIMA)

* Minimum of 3+ years of progressive master data management experience with preferrable 2+ years’ experience in a global finance environment

* Experience with Oracle Fusion ERP or other ERP systems preferred

* Evidence of ability to develop and influence effective working relationships with senior business stakeholders in addition to managing relationships with our BPO provider

* Ability to provide challenge and hold to account teams in order to drive performance

* Possesses and promotes a positive attitude, with the ability to adapt swiftly and a willingness to undertake challenging tasks

* Ability to manage own time effectively, prioritising tasks, multitasking, and meeting deadlines

* Strong leadership and people management skills, with the ability to lead and motivate stakeholders.

* Build and maintain a relationship with Heads of Operations and other key regional & outside provider stakeholders, inputting into strategic decisions

* Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

* Strategic thinking and problem-solving abilities in addition to having strong analytical skills to assess data, identify trends, and make data-driven decisions.

* Understanding of data protection regulations and confidentiality requirements in handling financial information.

* Proficient in using MS Office applications, particularly Excel & PowerBi, for data analysis and reporting

* Continuous learning mindset to stay updated with changes in global finance regulations and best practices.

* Interested in and an active contributor to automation and continuous improvement, recognising that small changes as well as big-ticket projects create a real business benefit

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.