MBA Pathways Operations Manager - 2027, Amazon University Talent Acquisition

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we are looking for Amazon's next generation of Senior Managers to join the Pathways Leadership Program in Amazon Operations.

About the Program

Pathways is a three-year program designed to rapidly develop experienced MBA and Masters-level graduates with the skills needed to be Amazons next Senior Operations Managers and beyond. This is the opportunity to chart your own course. Pathway’s members are highly visible to senior leadership through an exclusive mentoring network. They have flexibility with changing roles, sites and geographies. Through a series of progressively challenging opportunities in our best in class operations network, we will stretch your leadership capacity to its full potential. The business lessons you learn and credibility you develop will set you up for accelerated career growth and prepare you for future leadership opportunities within Amazon Operations and beyond. For more information about this Program, please explore https://www.amazon.jobs/pathways

• Key job responsibilities
• Responsibilities include, but are not limited to:
• - Lead continuous improvement projects which will impact productivity, quality and most importantly customer experience
• - Develop standard operating procedures
• - Direct accountability for setting and meeting operational goals
• - Scope and design standardized concepts
• - Shadow leaders across operations to learn what it takes to be a manager at Amazon
• - With support from management, lead large teams across different shifts
• - Learn how leaders conduct weekly business reviews for their sites and support them in the preparation of business reviews
• - Collaborate with senior management and support teams, which may include Safety, Engineering, Loss Prevention, Quality Assurance and Human Resources, to develop plans to meet business objectives

• A day in the life
• For more information about this Program, please explore https://www.amazon.jobs/en/landing_pages/pathways

For a visual insight into how our networks operate, please join us on a video tour through one of our fulfillment centers:

https://amazontours.com/pl/video

Benefits can vary by location including but not limited to:

• - A domestic relocation package
• - An Employee Discount Code
• - Family care benefits
• - Life insurance
• - Employee Assistance Program providing free confidential support encompassing mental health, life events, everyday living and financial matters
• - Medical Benefits
• - Meal allowance

Basic qualifications

• - Professional work (non-internship) experience
• - Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills
• - Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product
• - Candidate must have graduated within the last 12 months from an MBA/MSc/PhD/MEng program.
• - Native of Fluent Level of Portuguese (Brazil)
• - Fluent Level of English
• - Flexible to work in non-traditional shift pattern in full-time hours
• - Availability to be onsite

Preferred qualifications

• - Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• - Experience developing and implementing KPI goals and strategies based on broader organization goals
• - Experience building customer relationships
• - Experience using strong customer service, communication, and interpersonal skills
• - Professional experience in engineering, management, logistics, manufacturing, science or any other STEM field
• - Direct management experience for employees and their performance
• - Knowledge of Lean, Six Sigma or Kaizen techniques and methodologies

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.