MECCA Bourke Street - Zone Manager(Food & Bev)

Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!

We are looking for a passionate Food & Beverage Zone Manager to help lead our MECCA Bourke Street Cafe store in VIC on a part-time basis at 20 hours per week.

As the “Guardian of the Hospitality Experience”, you’ll work in partnership with the Food & Beverage Manager as second-in-command, leading the daily café, bar and catering operations and delivering a premium hospitality experience for our guests.

Perks as a Food & Beverage Zone Manager at MECCA:

• •World-class education opportunities with MECCAversity
• •Opportunities to earn more with our monthly performance bonus program
• •Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• •A competitive Parental Support Program

Day-to-day responsibilities:

• •Lead by example in delivering warm, knowledgeable and memorable hospitality experiences across our café, bar and event services
• •Lead pre-shift briefings, coach and develop your team, and act as the daily leader and escalation point in the Food & Beverage Manager’s absence
• •Oversee daily café, bar and catering operations, including opening and closing procedures, stock rotation, waste management and product quality
• •Maintain food safety, hygiene, HACCP and workplace health and safety standards at all times
• •Support ordering, inventory and stocktake processes, and drive labour productivity, sales and cost of goods targets
• •Support the delivery of new menus, seasonal launches, internal catering requests, store activations and brand collaborations
• •Partner with the Food & Beverage Manager and Store Leadership to continuously improve the customer experience, profitability and team engagement

What success looks like in this role:

• •Previous leadership experience within hospitality, cafés, restaurants or premium food & beverage environments, with a proven ability to lead and develop teams
• •A strong understanding of specialty coffee, beverage preparation and premium service standards
• •Knowledge of alcoholic beverage storage, inventory and preparation practices
• •Knowledge of food safety legislation and compliance requirements
• •A current RSA and confidence in Liquor Licensing practices and regulations
• •Strong commercial acumen, with experience managing labour, inventory and operational KPIs
• •Excellent organisational, time management, communication and stakeholder management skills, and the ability to thrive in a fast-paced, premium customer environment
• •Confidence in providing feedback to coach and develop team members
• •Desirable: experience in premium retail or luxury hospitality, barista accreditation, experience supporting events, catering or activations, and experience leading change or operational improvements

Requirement of the role:

• •Availability to work late evenings and weekends
• •Current RSA

More than skin deep:

• •At MECCA, we’re committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT , we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
• •We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women’s voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html