Santa Fe Recovery Center, Inc
Med Tech Supervisor
Santa fe, NM
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 24 Sept 2026
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the posting
Description
SUMMARY:
In direct coordination with the Clinical Program Manager and Residential Nurse, the Recovery Support/Med Tech Supervisor is responsible for the administration, management, and oversight of the resident milieu for clients (and their children) being served by SFRC. Provides oversees and/or administers a wide range of interventions and support techniques to ensure smooth operations and a supportive living environment for clients in residential treatment, including but not limited to crisis intervention, administration of medication, group/individual support, and/or case management services. Requires strong ability to clearly communicate, while guiding program development and individual/family daily programming with internal staff, as well as with community partners.
Requirements
DUTIES AND RESPONSIBILITIES:
- Provides program development, implementation, and oversight of services specific to the needs of individuals with addiction (and their dependent children).
- Works closely with Clinical Program Manager and designated staff from partner agencies to ensure a holistic view and coordination of care for clients (and their dependents).
- Consults with other disciplines and related professional and paraprofessional staff to support specific needs of clients/families; refers clients to appropriate service agencies and supports as required.
- Works with the Case Managers on referrals of clients to appropriate social service agencies for financial assistance and other needed services; includes providing accommodations for external community service providers to visit with individuals at SFRC.
- Provides oversight of intake and admission process for new clients, including program and orientation for new residents.
- Provides training, supervision, and management of supervisees, and conducts scheduling for all supervisees.
- Responsible for oversight and supply of medication in the building - both prescription and over-the-counter medications. Responsible for the count of medications for each shift per established procedure.
- Responsible for ensuring that clients have access to necessary medication; includes securing ordered medication from local pharmacies in a timely manner.
- Assists clients with self-administration of medication according to medical orders, including regular checks for accuracy of medication administered by all supervisees. This includes appropriate documentation of Medication Administration Records (MARs) in client files.
- Ensures appropriate scheduling of client appointments (medical and other), including transportation for appointments that occur off residential campus.
- Responsible for the direct care of residents in a manner conducive to their safety and comfort.
- Performs duties in accordance with SFRC policies and procedures.
- Maintains professionalism with clients at all times and must never have personal relationships with any clients.
- Ensures rounds are completed at least every 15 - 30 minutes on all shifts.
- Ensures bedroom checks/bed checks are completed and observe all clients on census every 30 minutes on overnight shifts.
- Monitors and oversees client chores and laundry according to daily schedule - to be coordinated with supervisees.
- Coordinates with an interdisciplinary team to inventory and order medical and other programmatic supplies needed.
- Ensures oversight of linens and other program supplies; inventory, dispense, and maintain linen and towels, and ensures clients sign out and return linens as instructed.
- Transports clients to appointments when appropriate. Must be the same gender.
- Maintains confidentiality in accordance with State and Federal law, the SFRC code of ethics, and SFRC policies and procedures.
- Participates in regular chart reviews and other Quality Assurance processes.
- Conducts BAC and conducts urine drug screens as requested and necessary for all clients returning from the past.
- Checks client vitals as necessary and as requested by medical staff.
- Conducts daily charting of all clients.
- May provide formal teaching, consultation, and in-service training to relevant professionals and paraprofessionals within the agency and/or with community partners.
- Attends seminars and workshops as necessary to ensure compliance and fidelity with new and existing evidence-based modalities and treatment approaches utilized by SFRC.
- Provides coordination, availability, and full participation in all aspects of any programmatic review, survey, site visits, and/or program evaluation.
- Understands and maintains HIPAA and 42CFR Part 2 confidentiality standards relative to SFRC.
- Performs and/or coordinates other special assignments and tasks, as required, by the Supervisor.
SPECIAL SKILLS:
- Highly effective oral and written communications skills with internal and external clients and stakeholders; strong ability to work collaboratively across internal agency disciplines and with multiple community agencies.
- Ability to observe and document client progress.
- Knowledge of milieu operations and procedures; ability to make administrative and programmatic decisions in collaboration with direct care and clinical staff.
- Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
- Skill in preparing, maintaining, and overseeing patient records.
- Ability to react calmly and effectively in emergency or crisis situations.
- Ability to maintain quality, safety, and/or infection control standards.
- Computer experience, knowledge of, or demonstrated ability to learn Access, Word, and electronic medical records (EMR-Bear).
- Ability to solve unexpected problems as they arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization.
- Ability to maintain effective working relationships with all levels within the organization and with external stakeholders.
MINIMUM QUALIFICATIONS:
- High School Diploma or GED.
- Medical Technician Certification.
- Endorsement by New Mexico Association for Infant Mental Health (IMH-E®)-Category I or above - preferred.
- Ability to communicate clearly and accurately, both verbally and in writing.
- Ability to exercise tact, patience, and discretion when dealing with residents, families, staff, and the public.
- Ability to relate understanding and kindness to residents and their families.
- Ability to keep observations, conversations, and information confidential.
- Must be computer literate to effectively maintain compliance with licensing and certification standards and requirements for use of computerized client assessments, data systems, etc.
- Must have and maintain a current, valid NM Driver's License if responsible for transporting clients or running errands for the Center.
- Must have and maintain a clean driving record, as well as auto insurance.
- Maintain CPR and First Aid certification card on file.
- Bi-lingual/Bi-cultural preferred. (English/Spanish).
- Must be 21 years of age or older.
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